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AnnualCreditReport.com - They've messed up their site with unnecessary security protocols

I requested my credit reports through this site years ago, but they got new security software, and now I can't even get my credit reports without requesting them over the phone! When I called, the automated attendant couldn't understand what I put in with the keypad on my phone and said for me to submit my zip code after the tone. The tone went off. I said...

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