CPX Research review: Much time loss & frustration engaging no good cpx surveys

I am sharing more of my personal negative survey engagement experience in which you may witness much time loss & much on-going frustrations with poor quality, multiple cheating fake surveys that got lots of my response/ answers while going through their time wasting for nothing "screening":

4 Min.
29.08.2026 - 18:33 | Screen Out

over 4 min DQ time with this posted 6 min seems unfairly long & QUITE INAPPROPRIATE

Answer from Customer Support 85 2026-08-29 21:09:33
Hello,

Thank you for your message. I took a closer look at your case: It seems as if you were thrown out in our partner's preliminary questioning. That means the partner is still trying to find out whether you really belong to the target group. We will inform the partner, that he should improve this in the future. These "preliminary surveys" shouldn't actually take longer than 1 or 2 minutes, we will put some pressure on that.

Best regards,
James
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19 Min. - 570 Points -
08.09.2026 - 22:56 | Complete

took almost 2X more time than posted 11 min to finish

Answer from Customer Support 28 2026-09-08 23:55:29
Hello,
Thank you for contacting us.

I checked your account, and your reward has already been successfully added to your account (according to our records).

It is best to check again carefully whether the reward is still missing. Otherwise, contact FeaturePoints through which you participated, and feel free to refer to our statement. You can also share txid=1001194386648 with them as a reference to help them find your participation more quickly. Since everything seems like it worked smoothly from our side, my hands are unfortunately tied here.

If you have received feedback from the operator of the website/app, you are welcome to inform us here.

Have a nice day,
Cecil

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4 Min.
10.09.2026 - 02:30 | Screen Out

over 4 min DQ time seems unfairly long

Answer from Customer Support 28 2026-09-10 02:42:22
Hello,

Thank you for your message. I am happy to take a closer look at your case: The partner had placed a test question/mechanism into the survey, which eliminated you from the project. These test questions, as the name suggests, check the attentiveness and accuracy of the user's answersWe don't always get a detailed reason from the partner. Definitely do not give up and always pay attention to test questions. These can be very hidden. And if there is a free text field, always try to give high-quality answers.

Still, I understand that such a situation can be frustrating. Unfortunately, my hands are tied at this point, as the other participants had absolutely no problem with the survey.

All the best in future surveys,
Cecil
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2 Min.
14.09.2026 - 22:51 | Screen Out

using over 2X more time out of the entire posted 1 min completion time to DQ me seems very inappropriate

Answer from Customer Support 124 2026-09-15 02:58:34
Hello,

I'm sorry to hear that you didn't qualify for the survey this time. I understand how frustrating it can be when you're not able to participate in surveys. Please know that qualification for surveys depends on specific criteria set by our survey partners, and sometimes it can be a bit challenging to match every user with the right surveys.

Thank you for your understanding, and we genuinely hope that you'll have better matches in your upcoming surveys!

Best regards,
James S
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