CPX Research review: Frequent no good & time wasting surveys at CPX Research

More frustrating time wasting experience I am having with CPX Research when engaging with their many fake/no good online surveys:

3 Min.
16.09.2026 - 21:20 | Screen Out

over 3 min DQ time seems unfairly long
Answer from Customer Support 28 2026-09-17 02:14:16
Hello,

Thank you for your message. I am happy to take a closer look at your case: The partner had placed a test question/mechanism into the survey, which eliminated you from the project. These test questions, as the name suggests, check the attentiveness and accuracy of the user's answers. We don't always get a detailed reason from the partner. Definitely do not give up and always pay attention to test questions. These can be very hidden. And if there is a free text field, always try to give high-quality answers.

Still, I understand that such a situation can be frustrating. Unfortunately, my hands are tied at this point, as the other participants had absolutely no problem with the survey.

All the best in future surveys,
Cecil
xxxxxx
3 Min.
17.09.2026 - 20:45 | Screen Out
using more than the posted 2 min completion time to DQ me seems so very inappropriate
Answer from Customer Support [protected]:48:15
Hello,

Thank you for your message. I took a closer look at your case: It seems as if you were thrown out in our partner's preliminary questioning. That means the partner is still trying to find out whether you really belong to the target group. We will inform the partner, that he should improve this in the future. These "preliminary surveys" shouldn't actually take longer than 1 or 2 minutes, we will put some pressure on that.

Best regards,
James
xxxxxx
3 Min.
22.09.2026 - 21:06 | Screen Out
using more than the posted 2 min completion time to DQ me seems so very inappropriate
Answer from Customer Support [protected]:12:44
Hello,

Thank you for your message. I am happy to take a closer look at your case: The partner had placed a test question/mechanism into the survey, which eliminated you from the project. These test questions, as the name suggests, check the attentiveness and accuracy of the user's answers. We don't always get a detailed reason from the partner. Definitely do not give up and always pay attention to test questions. These can be very hidden. And if there is a free text field, always try to give high-quality answers.

Still, I understand that such a situation can be frustrating. Unfortunately, my hands are tied at this point, as the other participants had absolutely no problem with the survey.

All the best in future surveys,
Cecil
xxxxxxx

3 Min.
23.09.2026 - 17:47 | Screen Out
using more than the posted 2 min completion time to DQ me seems so very inappropriate
Answer from Customer Support [protected]:40:49
Hello,

I'm sorry to hear that you didn't qualify for the survey this time. I understand how frustrating it can be when you're not able to participate in surveys. Please know that qualification for surveys depends on specific criteria set by our survey partners, and sometimes it can be a bit challenging to match every user with the right surveys.

Thank you for your understanding, and we genuinely hope that you'll have better matches in your upcoming surveys!

Best regards,
Nolisa
xxxxxx
1 Min.
24.09.2026 - 15:11 | Screen Out
using more than the posted 1 min completion time to DQ me seems so very inappropriate
Answer from Customer Support [protected]:10:56
Hello,

I'm sorry to hear that you didn't qualify for the survey this time. I understand how frustrating it can be when you're not able to participate in surveys. Please know that qualification for surveys depends on specific criteria set by our survey partners, and sometimes it can be a bit challenging to match every user with the right surveys.

Thank you for your understanding, and we genuinely hope that you'll have better matches in your upcoming surveys!

Best regards,
Nolisa