Responses

  • Re
    remember "bullet"? Aug 05, 2013

    Hey Kaitlyn,
    I got a dog from your family a few years ago..It was one of your sister Emma's. What you are not understanding is that people dont care for their money back. They dont want a sick dog in the first place. You are sending sick dogs to people and those dogs are contaminating other dogs and PEOPLE!!! Giardia is very contagious and people and dogs get it from each other. Even if you guys did give money back it is not a fraction of vet and human doctor bills. Your parents should be in jail, and you should be re-programmed. Your parents are sick in the head to do this to healthy people and families. They consider themselves G-d's people? That is pathetic.

    1 Votes
  • Ka
    Kaitlyn Ritter Mar 07, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Only the their vet said it was indisputable. Our vet said the puppy was healthy and had no signs of ANY illness prior to travel. The family is not telling the whole truth and then we let them keep the puppy but gave them a full refund. Oops...she forgot that part when she posted here.

    0 Votes
  • Sl
    slj602 Mar 06, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Cornerstone farms has a vet give a cursory physical exam on the day the dog is shipped. The vet signs a certificate of health that states, among other things, " I hereby certify that the above animal is free from and has not been exposed to contagious, infectious or communicable disease". My dog arrived with Parvo, a very contagious, infectious, communicable disease. Because of the incubation period of Parvo, it is indisputable that the puppy had Parvo prior to shipping.

    0 Votes
  • Cornerstone Farms Dec 09, 2011

    We at Cornerstone Farms have all of our babies checked by a board certified licensed vet ONE day prior to travel. We work very hard with our vet to insure healthy puppys. We also offer a LIFETIME health guarantee which covers ACCIDENTS as well as congenital issues for the first two years and then congenital issues for the lifetime of the dog. We have 3 phone numbers as well as email to communicate. We have been in business since 1995. Wouldn't still be here if we were always selling sick pups. We apologize to the person posting here and encourage them to contact us. We don't recognize them as a purchaser from Cornerstone Farms. Blessings...The Ritter Family

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.