SUBMIT A COMPLAINT / they booked hotels for wrong dates

10400 Fernwood Road, Bethesda, MD, United States

We used the website, when we decided to travel around the world. We found three hotels and booked them, but something was wrong and only one hotel was booked for the correct day. We found out about it too late, because the staff hasn’t warned us and we got only one email. We emailed customer services couple of times, but they haven’t replied and we lost two deposits for the hotels. Don’t risk and try other website.

Jul 15, 2015

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