SUBMIT A COMPLAINT / They didn't change orders even if it was their mistake

United States

I have ordered shoes from the company I have chosen the size 5, but they have sent size 7. Of course, they didn’t fit me. As well as the delivery took about 3 weeks. I sent the shoes back, but I returned it when 30 days after purchase has passed. The seller returned the size 7 back and refused to change them. It was their mistake, but they refused to listen to me and my explanations.

Jul 2, 2015

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