Menu
Wish Customer Service Phone, Email, Contacts

Wish
reviews and complaints

www.wish.com
www.wish.com

Learn how the rating is calculated

1.1 4437 Reviews 4310 Complaints
Verified
The authenticity of the customer service contact information for Wish has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Wish complaints 4310

ComplaintsBoard
G
3:20 am EST

Wish my package

Hello my name is Gabriel Dominguez and my email is lovegabedom88gmail.com and here is my complain it says that my package has already arrived at my location but it hasn't so what dose that mean im not going to get my package because I never use wish before I only use like Amazon and I don't understand why it says it already arrived to my location if it hasn't

Read full review of Wish
Hide full review
ComplaintsBoard
J
8:59 pm EST

Wish wish online shopping site

I place a order for over 30 item paid over 500 dollars for Christmas maybe received about 10 items out of the order that was placed on November 27, 2016 its now February 6, 2017 . There no response from a human . Just website asking dumb question with no response that is of any help
I want my refund or im calling better business Bureau and attorney

Read full review of Wish
Hide full review
ComplaintsBoard
M
12:06 pm EST

Wish extorsion of credit card photos

This company is a fraud fishing creditcard card numbers - they let you make few purchases and when packages wont appear or apper empty or containing broken/used/conterfeit items they block your account so that you could not mąkę any complain. They wont give you refund, just send you automatic answer that your account is blocked and you should send them the photo of your card to unblock your account. But even od you would - they wouldnt unblock it.

Read full review of Wish
Hide full review
ComplaintsBoard
S
5:12 pm EST

Wish what the problem

Money was taken out of account the bank gave me this number to show it was taken out this makes three times never received products or free gift ready to contact better business bureau #bank gave me to prove it #8778877815really don't know what else to say unless I do contact better business bureau just would really like to get this order other wish will take it to a higher level and really don't think I will be going through wish

Read full review of Wish
Update by Shelly Horstman
Feb 05, 2017 5:25 pm EST

Money was taken out of account you said I needed to contact #8771157 hard for me to text let me know what going on or taken it to higher level you got me two times not again please let me know what going on a.s.a.p

Hide full review
ComplaintsBoard
N
1:52 pm EST

Wish have not received any of my 17 items

I ordered 17 items from wish. I placed the first one on November 22 2016. I bought then with enough time for Xmas. And I still to this day have not got one of the items. I'm very upset of this as I have never had a problem before with them. And even when I did contact them they just kept saying it's on the way. And at leave have of the track numbers they gave me wouldn't track anything. Yes they refunded me the money. But I didn't ask for that. I just wanted my items. And because they jumped to a refund so fast. I truely feel that my order never was even prosessed. One of the stores wasn't even open anymore. Doesn't make any sense to me. Now I'm very unhappy without any of he products even when they told me they were still coming. But I believe they ain't.

Read full review of Wish
Hide full review
ComplaintsBoard
J
3:57 pm EST

Wish I have not received any details about my order since two days I placed the order

Hello, I James assogba
Living : huenefeld str. 27
52068 Aachen
Germany

I placed an order on 31.01.17 for items and haven't received any information about it, I called klarnaAB and they ask me to contact you personally, well I am in need for the items because I first odert it last year 2016 on December but the shop owner didn't write my correct address, so couldn't get the items bill nr. :[protected] this nr. Is the order nr they gave me on 31.01.17 for my( 34 euro)

Read full review of Wish
Hide full review
ComplaintsBoard
E
11:17 am EST

Wish a decal for a playstation 4 controller

On November 25th 2016 I ordered a sticker for my husbands PlayStation 4 controller a sticker LOL and I still have not received the item. Come on people are you serious it is a sticker it should not take over 2 months to receive this. I heard such wonderful things about wish but this is actually the second item that I have ordered from them that has been late. The first thing I ordered was a phone case which also took over a month and a half to receive and was past the date that they said I would receive it. I will not order from them again this is ridiculous there's no reason for these simple items to take over two months to be received this is crazy. And not only that when you go to try and contact their customer service you can't talk to anyone you have to either email them or send them a message which they don't reply to. Crazy

Read full review of Wish
Hide full review
ComplaintsBoard
A
1:26 pm EST

Wish haven't received my item.

I ordered a drone the beginning of December 2016 and have yet to recieve it. I've waited and do not have the tracking numbers or anything. I paid 74 dollars for this item and haven't got anything nor recieved any information about my order... tried to call the 1800 number but no luck. Is there a way they could just refund me my money so I can go buy one at a local store?

Read full review of Wish and 1 comment
Hide full review
1 comment
Add a comment
D
D
Dime lime
, US
Mar 24, 2017 6:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dude same, I ordered a ring for a sister in December of 2016 and it's still hasn't come. And I've just been disputing the situation with customer service. Pshh, and they only keep saying it's out of their 30 refund policy. Wth. That 30 day policy refers to the return policy, and I haven't even received my package. I'm surly not done yelling at these imbeciles

ComplaintsBoard
B
2:13 pm EST

Wish I just haven't got my package yet. And it's been like 2 months now and don't have a tracking number for one of them.

I feel as if I've waited longer but no I've waited 1 whole month going on two months for my package and its still not here. I just want to know where my stuff is. And when it's really coming. If I can't find the tracking number I won't know when the package will really coming because usually it's says a date then comes SUPER late. I just want my stuff.

Read full review of Wish
Hide full review
ComplaintsBoard
K
12:15 am EST

Wish three pairs of boots

I wold like a refund on three pairs of boots. They are terrible quality and twould pair are not even the right item. Plus they do not fit. Everytime I go in a request a refund, I am not permitted to attach a photo, so my request will not go through. I am very frustrated, and I order alot from your compan5. Please help to resolve this issue . Item D97731BR40*1 and DR7731HS40*1 numbers are on the bag and ups tracking no LT 688367650CN on the other boots.

Read full review of Wish
View 0 more photos
Hide full review
ComplaintsBoard
A
3:56 pm EST

Wish ring

I purchased a 925 sterling silver amethyst ring on 12-29-16. I received it on Friday 1-27-17 and it was trashed. As in the setting is crushed, the stone is out, and the packaging was totally mangled. I am very disappointed. Since I obviously can not use this item and would like a new one or a refund if the ring is not available. I appreciate your attention to this matter.
My email is [protected]@gmail.com

Andrea Stover

Read full review of Wish
Hide full review
ComplaintsBoard
B
12:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish dbz tights

I ordered the DBZ tights trousers and received the wrong item. I received a DBZ shirt instead. I have already written in a complaint but it has been over a week and I have not gotten a response. I would like the item that I originally purchased sent to me as I was really looking forward to receiving said item. I'm hoping someone can contact me soon or just send out the item and send me a tracking number via email. Please and thank you

Read full review of Wish
Hide full review
ComplaintsBoard
K
11:46 pm EST

Wish I ordered six idea and they haven't arrived yet

My name is Kevin wise 11!03 1979 my address is po box 873 van vleck TX 77482 1 hats that support to be here on the 24 of Jan. Then led light that support to be here on the 24 of Jan. Then on the 28 of Jan I supposed to receive a security camera then on the 28 of Jan I supposed to be getting a dull do I have not received any of this item so if you could contact the and the me know what happened I would appreciate it my number is [protected] thank you

Read full review of Wish
Hide full review
ComplaintsBoard
R
12:23 pm EST

Wish not receiving my items!!! bbb contacted!

Bbb contacted! Scammed!
This is crazy. I'm so sick of scams and ordering off the internet, bc of places like this. If someone orders and pays for their items - how hard is it to ship them!? And no responses make it worse. The world doesn't even have the decency to make money legally anymore or give someone a heads up on paying for nothing! During christmas too. Smh. When ppl are their brokest. Thanks wish.com. U lost what could've been, a good customer.
××ו•••••i need a refund immediately or I will continue with my bbb report and take action. ••••••×××

Read full review of Wish
Hide full review
ComplaintsBoard
C
9:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish suction bath bar security

I sended 31 emails in 7 weeks and nobody
Sended me an anserw. I am a very good customers for a while. Just last month I
Bought For $3000.00
And I always wait 2 weeks before asking for
Refund.
I am having a very good relations with wish
Except for the one I am complaining here.
I bought this security suction bath bar
I used it a few times but one night I Try
To get up with the bar as usual and the bar
Was in my hand broken. I fell on my back
I had to go to the hospital . After x-rays
And a prescription of anti inflammatory
And pain killer I went home. I had to stay in bed for 3 days. I am gull of bruises.
And the pain stay for almost 2 weeks.
So I sended with pictures 31 emails.
I had no refund no explanation no excuses
Nothing. What did I have to do to get an anserw.
Catherine alexander

Read full review of Wish
Hide full review
ComplaintsBoard
C
4:28 pm EST

Wish refunding

I want a refund on the things i ordered there should live person i want my money back within 48hrs i have left several refund request this is ridiculious i should have to go threwthis you took the money right out wheb it was purchase and it should be the way. I am not even close to recieving anything it takes over a month to gey what i even paid for someone needs to contat me

Read full review of Wish
Hide full review
ComplaintsBoard
T
12:05 pm EST

Wish legal action will be taken place

My husband's work is being featured on your app and he was not aware of it until I came across it. If you continue to use the picture, you either need to give him profit on it or take the picture down. If neither there will be legal action taken place against your company. This is TouchedbyTim's work.. give it to the owner or be looking for a lawsuit!

Read full review of Wish and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
D
D
Debbie Garrison
, US
May 24, 2017 6:12 pm EDT

I don't want some items, what do I do to return them.

D
D
Debbie Garrison
, US
May 24, 2017 6:10 pm EDT

I am disappointed with some of the items I received. How do I return them.

ComplaintsBoard
J
2:29 am EST

Wish pagamento

Ao finalizar compra sou direcionado ao tela onde pede xerox do documento de identificação e comprovante de endereço, ate ai tudo em, mais quanto tento apresentar cartão de credito e / ou fatura da ultima compra o campo fica em branco e não consigo finalizar, já mandei esses documentos através do atendimento do wish e tudo também pelo paypal, já cancelei e abri outras contas e da tudo no mesmo, já perdi varias compras por falta de pagamento em tempo hábil, estou com esse problema desde o inicio de dezembro de 2016 e vocês até agora não tomaram nenhuma providencia mesmo todas as vezes informando que entrariam em contato em até 3 dias, e ai como fico ? risco o wish da minha lista de site ?

Read full review of Wish
View 0 more photos
Hide full review
ComplaintsBoard
N
10:10 pm EST

Wish nyx lingerie lip colors

Hi Nancy,
The store is preparing your item for shipment. Your item is expected to be shipped within the next 3 days.
Have any questions? Contact support
View Order

Order ID: 57fc4feb6c6505d5b9d8ecb6
Shipping Address:
Nancy Garcia
1111 Westhaven Dr
Liberal, Kansas 67901
United States

Sexy Moisturizing Waterproof M...
Store: N&G
Quantity: 4
Preparing to Ship
We expect your order to be shipped between:
Oct 12, 2016 - Oct 15, 2016
Contact Support
Request Refund
Shop faster with our mobile apps - Download now!
This email was sent from a notification-only address that cannot accept incoming emails. Please do not reply to this message.
If you have any questions or concerns, please contact us.
1 Sansome St. 40th Floor, San Francisco, California, USA.

Read full review of Wish
View 0 more photos
Hide full review
ComplaintsBoard
J
9:33 pm EST

Wish my order

I received a confirmation email that my order was accepted on 1-19-17. I received another email stating my order was processed on 1-19-17. On 1-20-17 I received an email stating one of my products order has been shipped. I have NOT received my order, and I am unable to track my package. I'm really angry my debit card was charged and I have not received any of my items. I would like this issue resolved or I want the money put back on my card immediately and I will never order from this site as it is not accurate and I am unable to track my package. I'd like answers, and the customer support number is not useful at all.

Read full review of Wish
Hide full review

About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.

Wish Customer Reviews Overview

Wish.com is an online marketplace that offers a wide range of products at affordable prices. The platform has gained popularity among consumers due to its extensive selection of products, competitive pricing, and user-friendly interface. Wish.com reviews indicate that the platform is a reliable and trustworthy source for online shopping.

One of the most significant advantages of Wish.com is the vast selection of products available. Customers can find everything from clothing and accessories to electronics and home goods. The platform also offers a variety of unique and hard-to-find items, making it an excellent choice for shoppers looking for something different.

Another positive aspect of Wish.com is the competitive pricing. The platform offers products at significantly lower prices than traditional retailers, making it an attractive option for budget-conscious shoppers. Additionally, Wish.com frequently offers discounts and promotions, further reducing the cost of products.

Wish.com reviews also highlight the platform's user-friendly interface. The website and mobile app are easy to navigate, and the search function makes it simple to find specific products. Customers can also filter their search results by price, rating, and other criteria, making it easier to find the perfect product.

Overall, Wish.com is a reliable and trustworthy online marketplace that offers a vast selection of products at competitive prices. The platform's user-friendly interface and frequent promotions make it an excellent choice for budget-conscious shoppers looking for unique and hard-to-find items.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.6
194627 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Wish contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click up if you have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
Wish Category
Wish is related to the Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.