Wifinity / payg internet. support no. [protected]

United Kingdom

I paid for a weeks internet access for two devices on 21st. Sept. On 25th. I contacted you to say that I and others on the Parkdean site had no internet access. I emailed you again on 26th. Sept and have still not received any response from your alleged customer support team. How is it that a company that supplies communication infrastructure can fail to respond to a customer within 3 days. Are you just assuming that we will not follow up to get a resolution if we are ignored
The sum involved may be small and I assume that you have many other customers so my business does not count in your eyes but I did assume that I would!d at least be treated courteously and with respect.
Obviously not.!!

Steve Dayman

Sep 29, 2018

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