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Wheel Works / refused to honor tire rotation w/oil change

1 2 n amble stMilpitas, CA, United States Review updated:
Contact information:
Phone: 4087559830

went to do my regular oil change to include free tire rotation, since I purchased the tire Jan 2011, the new employee James Flores, refused to do the tire rotation unless I purchased new tires, he would not tell me what year I purchased the tired had to come home and call in, this is poor business to arm wrestle a lady simply because she is a woman and refuse to do the free tire rotation unless I purchase new tires, this is like a mafia...Nin Herrera [protected]

May 3, 2015
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  • Mk
      4th of May, 2015
    +1 Votes

    It sounds like you wanted the free tire rotation because you bought the tires in Jan 2011...
    I work in a auto shop and we offer free rotations if you buy the tires from us but only for 50, 000 miles or 4 years (Whichever comes first). I always look at this as a industry standard and you are past that point.
    Maybe you misunderstood what he was trying to tell you???

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