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West Asset Management - Qwest / Harassing Phone Calls

Vancouver, WA, United States Review updated:
5
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This was an error by Qwest, I solved the problem with a phone call to Qwest and Now this West Asset Management won't leave me alone. I agreed to pay a $200.00 early withdrawal, this collection agency has drumed up 2 accounts totaling $400 approx.
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Ce
  23rd of Nov, 2009
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Hello, this is Steph at Qwest,

I am sorry to hear that you left Qwest and now have a billing concern. I would be happy to look into the billing you are receiving from West Asset Management that relates to Qwest billing and see if I can help you resolve the situation. Additionally if there was an error on our part causing the initial billing, I would be happy to review that for you as well. Please email me at talktous@qwest.com with your previous billing phone number and billiing address, and I will take a look.

thank you

Steph Lake
Manager - Talk To Qwest Team

talktous@qwest.com - attention Steph
www.twitter.com/TalkToQwest

"At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”

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West Asset Management  Logo West Asset Management
Customer Service
Overall Satisfaction Rating

26 Reviews
7171 Mercy Road
Omaha, NE 68106

United States
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