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Weatherseal / Really not worth the hassle!

United States

I had double glazing fitted by Weatherseal after a demo and quote for 6 windows and patio doors in dec 2005 they turned up on time and immediately asked me to sign a note of satisfaction which I didn't sign then they didn't have the right glass for the bathroom then they damaged seals and trims fitting them then they hadn't measured the patio doors correctly. This took 3 weeks to get the doors right then when they were fitted there's a 5mm gap from the seal
They have been back several times swapping glass fitting new seals and trims and trying to decide how to solve the gap in the patio doors . Only to make things worse by breaking frames fitting the trims it has now been 10 months since installation and there still not right
The only time I have had a phone call off Weather seal is from a call centre asking if I would recommend their company to to my friends and they seem as stupid as there fitters because they keep phoning just for me to verbally abuse them every month
When I ring customer services they have no empathy they give you appointments with zero flexibility even if you ring to cancel an appointment they still turn up
I have had dealings with safe style in the past which was terrible but Weatherseal just take the pee !

Hu

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