Walmart reviews and complaints 1
View all 2740 complaintsWalmart - Worst consumer service ever
Returned a Bicycle we had purchased at Wal-Mart a few days earlier. Bike still had all of the original tags, paperwork etc. and tires had NEVER been on the ground outdoors since it was purchased. Customer service manager informed us they did not accept returns on bikes. I pointed out that the sign hanging behind her listing the items that they would not accept returns on and bicycles were not on the list. She said it was a new policy. I told her I would like to speak to the manager and she informed me she already had and he told her not to accept the return. I requested she have the manager come to the front of the store and speak with me. She got on the phone with the manager and told him in Spanish (which I understood) "There was some !@#$% demanding a return and could she just give it to him to shut him up"? She then gave me the return. This store is constantly dirty, rude, understaffed with cashiers, and next to impossible to get an Associate to help you. I'm a very discouraged and frustrated lon-time Wal-Mart customer that they are losing.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I'm surprised THIS Wal-Mart is still in business. If it's like you say it is, I say everyone should boycott it.
omg you can say that again im only 13 and every time i go to walmart they think im just some punk kid i go to the airsoft and i could just be looking at the airsoft shelf and some idiot worker always walks up and tells me getta life and go home then one time i was at this walmart in the tire lube express i asked for change for a dollar and some african uppity idiot named Kossi told me he couldn't open the register then my mom bought a mouse and he gave her change back!But it didn't end there then some random mechanic walked up to my mom to show her somethin about her car so i went with her to see and the mechanic named kossi walked up and pulled on my shirt and said you dont need to be out here with her it pissed me off when i grabbed my shirt i really wanted to hit him then i said it not ur duty to tell me where i can and cant be there just something about african people and bad ### attitudes thinking they run ###.