Vivitar / Vivitar vivicam 5022
I bought a Vivitar Vivicam 5022 digital camera about a year ago. It didn't work right so I returned it to Walmart--they replaced it. That one broke after a very short time. They replaced it again. Then that one took blurry pictures all the time. Walmart wouldn't take anymore back --so I looked i the manual and it had information on how to return it to the company. It said to go to their website and go from there--no information there. After an intensive on-line search--during which I learned other people were having the same terrible experiences with this company-- I was able to find the parent company--Sakar International--and after an hour conversation with an Indian man I couldn;t understand, and several emails--he told me to return it to the company. I did that and waited a couple of months--nothing. Called again--another hour long conversation. I was assured I would receive a new camera by 9/08. But it is 9/24 and no camera yet. Called again--another hour long conversation with an Indian man. They are supposedly shipping it this week and I will receive it in mid October. But they won;t send it to my current address--(I have moved) --but only to the last address--which was also new at that time. In other words last time they were willing to ship it to an address different from the original address--but not now. Go figure.
I highly recommend not doing business with this company Vivitar or Sakar Intenrational. I see they have been taken to court and there are many other complaints on line about them.