Viagogo / hugely overpriced theatre tickets which had someone else's name on them

United Kingdom
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I ordered 2 circle tickets for September 14th at the National Theatre from Viagogo
I paid £284 for these tickets including delivery and booking fee( £72 which was not spelt out when I booked )- a huge amount but I expected them to be top of the range Circle seats which normally retail for about £70.
When I received them, they were the cheapest and furthest away seats in the theatre- G70 and G71. The ticket price was £15 and they were in the name of Mr Jason Hewitt. According to the terms on the back of the ticket, it is illegal to sell tickets in someone else's name.
I am quite disgusted by this which feels like exploitation .
I expect them to issue a refund

Sep 14, 2017

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