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USBI / Terrible experience

1 United States Review updated:
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USBI / Cheap2dial crammed my Verizon phone bill. They added their 'Max Minutes Plan' to my phone bill without authorization.

I phoned their billing number 3 times. I told them they had crammed my bill. Each time, after they asked my phone number, they disconnected me! I filled an FCC 501 slamming report. I called them back and began my conversation with, 'I have filed an FCC 501 complaint that I would like to talk with you about.'

They did not disconnect me this time, and said that they will credit my bills in one to three billing cycles. They gave me a confirmation number.

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  • Ki
      11th of Mar, 2009
    0 Votes

    Tony, this company is owned by a man Barry Rynearson, who has several other companies that are all operating internet scams. Check out all the complaints about Mineral Elements. Another of his scams. He must be stopped and I am doing everything in my power to let the local television, radio, papers, ADA, and others know. They refuse to refund your money.

  • Bi
      12th of Mar, 2009
    0 Votes

    I have had the exact same experience including being hung up on three times.
    Bill Aal

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