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USAFIS.org / scam

Turkey, istanbul
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I have been contact a company called usafis for greencard application. They have provide me a 10 years application which cost me 842 euro. I have called and ask refund for the service which I didnt take. They were saying that they can only refund %20 of the fee.
They have mentioned that they represent goverment of state and that's why their web page is usafis.gov. When you search local (Turkey) customer complaint webpages, lots of people had same issue and didn't get their fee back.
I want full-refund and highlight that this company is a scam and charging a huge fee and giving no service.

I really appreciate if you can advise have I can get my fee back
My application no which usafis provide me is [protected], Date of application 2.May.2015,
Please contact me from my email account zeynepozekk@gmail.com
May 3, 2015

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