My name is Jonathan Abdich and I happen to be one of those small business owners "Insurance" is talking about. I own my own home business in Las Vegas and I too was called by a sales rep from USA SEO Pros. After listening to their sales pitch and going through the whole process, I decided to give it a shot. I invested nearly $1500 in this company for 10 keywords, and I got 5 extra keywords through a promotional thing they were doing.
I won't lie and say I wasn't a bit skeptical, but I wanted to be patient. I've done my own research and due diligence on search engine optimization and I knew that it does take a month or so to take hold. After speaking with their quality assurance manager, Sam, I felt much better going into the whole thing.
"Insurance" is right - they do promise their clients a certain number of first page placements - but they do deliver them. It took about 3 weeks, but after that my site appeared on the first page of Google, AOL and MSN for many of my keywords. I peaked at 360 first page placements (they'd only guaranteed 260) before my 6 month campaign was finished, and I must say I couldn't have been happier.
I suppose some people go into search engine optimization with unrealistic expectations. But I've always felt that I should be knowledgeable about something before getting involved and that helped me make the right decision with USA SEO Pros. Long story short, I'm here vouching for a company that gave me what they promised, while the anonymous "Insurance" is complaining. My guess is that they signed up expecting to rank on Google with keywords like "home business". If you understand search engine optimization, that just isn't going to work.
All of that said, USA SEO Pros worked for me and my business and I'm glad I did it.
Las Vegas, NV 89128