US FORECLOSURE RELIEF INC / Unprofessional scam
Before using this company, I try to negotiate with my lender for 2-3 months, but it was hanging and unresolved. I paid US Foreclosure Relief $2250 in July 15 2008 to work with my lender for a loan modification. I signed, filled out, and return all documents requested the next day. Katie Vu said it can take up to 2 months to complete. After a month past trying to contact Katie, I called the office and was informed that she no longer work there. On 8/19/08, Amy Porche emailed the missing service agreement, which I signed and returned immediately. During the next month, multiple email attempts to contact Amy for updates were unanswered. Then on 9/15/08, Joel Nava emailed me a different service agreement claiming "I have attached the service agreement because we accidentally sent you the wrong agreement. The agreement you originally signed is for a 2nd mortgage. We are very sorry for the confusion." Soon later, I learned that Joel had move to another department. Again, I signed and returned immediately. Unknowingly, the next day, my lender sent a loan modification agreement base upon the information I submitted in April, 2008. My file was assigned to Mona at US Foreclosure Relief on 9/19/08. I talked to Mona briefly on 9/22/08 regarding my situation. Two days later, I received the modification agreement directly from the lender. I called Mona and requested that my money be refund because no/little service was done on my file and no result was achieve due to their service in a timely manner as I expected and advised by Katie Vu. Mona was very rude cutting me off on the phone, condescending tone of voice, and concluded that she will not work on my file any further.
In conclusion, US Foreclosure Relief did not do diligent on my case, has a high turnover rate of employment, and employee are incompetent rude workers. Although it might take a long time, you can negotiate with your lender a good deal without using this scam, so call, expert at US Foreclosure Relief. I have lower my interest rate from 8.99% to 5% interest only payment for the next 10 years.