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United Healthcarewill not approve synagis for preemie babies

I have been working for more than 2 weeks trying to get coverage for Synagis for my twin boys, born 11 weeks early. The babies meet all the requirements for the drug, however I still have not received an approval. I have called and tried to escalate multiple times.See the Top 10 Worst Companies in Minneapolis, MN I get transferred, explain the situation again, and have been told to give it one more business day at least 4 days in a row. My boys HAVE to have the shot tomorrow, and as of now I have not received the approval that was due no later than yesterday. Nobody wants to take responsibility and escalate the matter.

Cr
Jan 25, 2017

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