Trinitas Regional Medical Center
reviews and complaints

The hospital staff lie and lie and then wrongfully charge me money and then avoid my calls. I filed a complaint against them with the BBB and BBB said they never even responded to their inquiries. They think they can lie and steal your money and get away with it. I complained to their complaint person and it was waste of my time. it has been many months and I have gotten no cooperation from them to resolve this logically and ethically. They have no morals and do as they please.

This hospital is located in the middle of a war zone of traffic with homeless people wandering around the building. The front desk women of the psych department never answer their phones, and half of them only speak Spanish. They never answer nor return calls. The doctors also just use their machines, and never return calls, ever. The doctors assistants will have their machine say "please allow 24-48 hours for a callback". And they never call.

The psychiatric doctor visits are 15 minutes only, and cost over $100, or well over it. So multiply a minimum of 20 patients per day per doctor, times 100, and you get $2000 per day per doctor this greedy corporation makes from its burned out expressionless doctors. The waiting room stinks like a zoo, and the patients have to stand in the hallway often because the waiting room is full. There is a substantial wait time even if you arrive late.

So basically, the doctor gives you 2 or 3 months prescriptions and sees you up to about less than 2 hours per year. The resolution would be, hire more doctors, have them see less patients, and have people answer the phones. Check out http://mytrinitas.com