Tranquility Alley / Merchandise or refund never received
I placed a order with tranquility alley in March 2008. I have yet to receive the merchandise or a refund of $133.80. I have made many attempts to notify them by email and phone. They don't respond to your emails. They did attempt to offer other merchandise "ONE TIME" and after I selected another item I was told via email that they were checking to see if they could get the merchandise. They are scammers. They adverstise merchandise they don't have. They ignore you and they really don't care once they receive your money. Please be advised that I have made many purchases on-line with other vendors and Ithis has been my WORST experience. I am so distraught with this transaction!!! By the way I found the same merchandise for half the price on another wrought iron decor on-line store.
What should be my next step?????? They still have my money. DO NOT EVER PURCHASE anything from them...I wish that I had seen the complaints against TRANQUILITY ALLEY before placing this order with them.