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Tophatter / item # [protected]- [protected] complaints

Palo Alto, CA, United States

I have refused these items meaning I didnt get tgem.. they were returned and the response I received from the customer service personnel was I didn't return them in 7 days.. I have no understanding on how a item can be returned in 7 days but they give the seller 40 days to send a item. I'm so confused and so done with this scam.. I just want my refund!!! You lost a good customer!

  • Updated by Maco Williams, Oct 05, 2017

    I have ordered many item from this site and now when I send a complaint to the staff it's like they ignore them.. there is 4 more items that I have not gotten but they give a due date which that was a couple of days ago.. so when u complain on the item being late they tell you it takes time! But when u return an item you only get 7 days.. that's not fair to the buyers.. they advertise a Buy or protector plan.. they pick and choose which items that work for! All I can say. They lost a good customer... I hate I spent any money on this lieing/scammed site.

Ma
Oct 5, 2017

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