The Outnet / bag
Hello. I have ordered a bag from the outnet online store. My order arrived in a timely manner and I was pretty satisfied with the quality of the product. Unfortunately, after two days of using zipper broke. I contacted customer service and explained what happened. Their rep said that there was nothing they could do because it was my fault and I broke the zipper!
That was not my fault. Zipper did not work properly and when I pulled it broke. They sold me a defective product!
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