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DO NOT TAKE YOUR PETS HERE! I have never posted an on-line complaint about anything in my life, so you can imagine how upset this place made me. We have been loyal customers of The Lodge since 2009. We have had great experiences with the boarding and grooming staff. We did feel that the owner, Ken Judson was a bit arrogant and stand-offish and that the staff has some questionable care practices, especially on the weekends. We ignored these concerns because the facility is very nice, it’s close to our house and our dogs seemed to like it there. Recently things have gotten a little tense with the front desk staff over a couple of minor issues. Nothing big, but it’s obvious that the attitude of the owner is starting to trickle down to those who work closely with him. The final insult came just recently when I attempted to work out a solution with Ken Judson on an unwritten, unannounced policy of his, which was going to require us to alter vacation plans we had made. I attempted to work out a solution with the front desk person. She basically told me there was no solution; it was the owner’s policy, so I asked the staff member to have the owner call me. He immediately started off the conversation by reminding me he was a doctor (vet) and basically telling me he didn’t have to tell anyone his policies and if I didn’t like it, TOUGH. He implied that I had a lot a nerve questioning him because he has the best pet resort in the area. His exact words were “good luck finding somewhere else this nice”. I then asked for some sort of compensation for the added cost and inconvenience that his “rules” were going to cost me and he laughed at me. There was absolutely no attempt to provide any type of empathy or customer service to resolve a relatively minor issue for a loyal customer. Others have posted complaints about this place and you should heed them. The owner of a business sets the tone for that business. If this is the way the owner treats the humans, you can imagine his contempt for the animals in his care. We no longer feel safe entrusting our dogs to him. There are two other very nice pet resorts in the New Tampa area. Please do yourself a favor and check them out.
The complaint has been investigated and resolved to the customer’s satisfaction.
I HAVE WORK IN DOGGIE DAY CARES FOR AWHILE AND I KNOW WHAT U ARE SAYING.I WORK FOR KETCH IN TAMPA AND THE OWNERS ARE BAD, BAD PEOPLE! I WILL NEVER WORK OR BRING MY DOG TO A DAY CARE.!
I would have to say, use a pet sitter that comes into your home so many times/day or one that stays in your home while you are away and takes care of your animals. Your pets stay in their own environment that they know, so they aren't stressed from staying in a kennel. Granted it is a little more expensive than kenneling, but it is worth it when you know your house is being looked after, mail is brought in, lights rotated on and off to make the home looked "lived in", etc.
SIR: HUNDREDS OF VETERINARIANS NATION WIDE ARE ENGAGED IN THIS ANTI-SOCIAL MENTAL DISORDER, IN THEIR ARTIFICIAL PRETENSIONS THAT A COMMON MUTT IS NATURE'S GIFT UPON THE BEHOLDER, THAT ONE'S SELF CAN BE TRANSSUBSTANUATED INTO A CANINE'S ANIMAL INSTINCT. THIS IS MANIFESTED IN SEVERAL FAR EASTERN NATIONS, WHERE DOGS ARE ACTUALLY EATEN. IN ESSENCE, WE OBSERVE THAT THE WAFER IN CATHOLIC COMMUNION REPRESENTS THE BODY OF CHRIST, WHEN TAKEN BY MOUTH. OBVIOUSLY, THE POINT IS MADE. MANKIND HAS WAYS IN TRYING TO REACH INTO THE REALMS OF SUBCONSCIOUS MINDS, IN TRYING TO FIGURE OUT WAYS IN COMPREHENDING JUST WHAT LURKS IN THE MINDS OF HOMO SAPIANS.
HERE WE ARE LOOKING INTO THE MINDS OF HUMANOIDS, THAT ARE TAKEN TO THE SO-CALLED LOVE OF TREATING ANIMAL LIFE, IN ATTEMPTING TO RELEASE PENT UP REPRESSIONS OF EARLIER CHILDHOOD. HIDDEN BEHIND THE WORN MASK OF HUNDREDS OF VETERINARIANS WE DISCOVER THE SCOUNDREL THAT LOOTS CUSTOMERS ON THE PRETENSE THAT THE GOD OF THIS WORLD IS HIS SERVANT, IN NOT REALIZING AN OWN-SELF HOME MADE PARANOID SCHEMING BEHIND A SCHZOPHRENIC PERSONALITY.
CLEARLY, AN APPETITE FOR SOME SELF-SANE PROPOSAL, IN SEEKING MASOCHISM VIA TORTURING OTHERS, IS NOT NECESSARILY TO INDITE ONE PROFESSION. IN FACT, THIS LINE OF HUMANOIDISTIC TORTURE FROM THE HEARTS OF READY-MADE INGRATES, IS A WEAPON CONCEALED BY REPRESSED EROTIC IMPULSES. THROUGH SUBLIMATION, THE MASSES ARE RELEASED OF AMORALTY THINKING. THIS LINE OF MOB CONTROL IS FASTENED UPON UNSUSPECTING CITIZENS, OF WHOM HAVE NO OPINION AS TO GOVERNMENTAL MIND-BENDING THROUGH DEALING WITH CONTROLLED PASSIONS.
HERE ONE MUST CONSIDER MASOCHISISM AS PRACTICED IN THE PROFESSIONS, BY WAY OF CHEATING AND SWINDLING INNOCENT PEOPLE, OF WHOM HALLO PERSONAL PASSIONS IN MEANINGFUL MANNERS.
AND NOW, WE BRING INTO THE PICTURE POLITICAL [censored]DOM! TOP OF THE LINE IS THE CITY MANAGING SYSTEM OF WHICH IS A NATIONAL WIDE NETWORK OF PROFESSIONAL CRIMINALS. POLITICAL [censored]S AND DIRTY PEOPLE IN THE PROFESSIONS ARE TWO SOCIALLY OUT CASTS IN ANY DECENT SOCIETY. WHEN ANY CLASS OF HOODLUMS IN BUSINESS LAY HEAVY BURDENS UPON THE PEOPLE, THEN MASOCHISM IS THE RESULT. WHEN A NATION MOURNS, THEN CRIMINALS IN THE PROFESSIONS GET ARTIFICIAL HIGHS, IN RELEASING REPRESSED DESIRES WITH ROBBERY AND LOOTING WITH NO LEGAL RECALL. THEN VETS, CITY MANAGERS, SOCIAL AGENCIES AND CRIMINALS RIP HIDES FROM THE PUBLIC. THERE IS A SAYING AMONGST THE PROFESSIONS AND PARTICULARLY THE VET INDUSTRY, INCLUDING CITY MANAGERS AND VETRINARIANS, NEVER GIVE A
SUCKER AN EVEN BREAK, NOT A CHUMP ANOTHER CHANCE! MASOCHISM IS TIED TO INDIVIDUAL GREED---SEXUALLY DEPRIVED INTELLECTS BEHIND A SCREEN OF AIDING ANIMALS AND POLITICAL OPPRESSION. THIS IS WHY WE WITNESS SO MUCH SEXUAL PERVERSION ON THE SILVER SCREEN! A NATION IN DEBT. TO PHALLUS WORSHIPING. MASOCHISM IS PERVERTED THINKING. I WOULD SUGGEST YOU FIND ANOTHER VET!