SUBMIT A COMPLAINT / order cancelled after 56 minutes

order id [protected] Bahrain
I made order from ZEITONA restaurant and I was called by TALABAT agent after 56 minutes Ms Hanna HUSSAINsaying that they have issue and the order cancelled I asked she shall talk to the restaurant and ask the restaurant to deliver the order from their side but she refused to do so and she refused to transfer me to her superior as when I insisted on that she just kept me on hold for a while and cutoff the line like it was disconnected. I called again and MR AHMED ALI picked up in fact I didn't waste more time and I just asked him if he can find me a solution as I Am heading to a meeting soon but he wasn't helpful too... waiting for 56 minutes to discover the issue and tell your customer go to hell this is unpractical solution and not acceptable at all.


Jan 30, 2018

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