Superior Health & Beauty c/o Rapid Fulfillment — Unauthorized credit card charges
I just received an order of Garcina Cambogia Advanced and Tri-Cleanse Colon Cleanse from Superior Health and Beauty, C/O Rapid Fulfillment, 12924 Pierce Street, Pacoima, California 91331. I did not order these products. I checked my credit card account and found that I have been billed an exorbitant amount for these two products. I want my money refunded.
I spoke with a customer service representative (Anthony) and complained that I did not order these products, did not want them, wanted my money refunded and didn't want to hear from them again ever!
He was calm and understanding, so I cooperated with him, as he attempted to find my account information. We agreed that I had contacted the right office (Rapid Fulfillment, Pocoima, CA) but he could not find my information, the order #'s on the packages did not provide sufficient information for him to track it and my email address was not listed in their accounts' database. Further, he knew nothing about "SUPERIOR HEALTH AND BEAUTY" despite the fact that its mailing address in care of RAPID FULFILLMENT.
So how was this sent to me? He could not explain it and advised that I contact my bank to dispute the charges.
I contacted my bank and have initiated a Dispute Case against this company.