Sunnyvale Travels / Pathetic and disgusting service
This is to report the pathetic experience I have had with Sunnyvale travels. A couple of weeks ago I needed to book a ticket to India. At the time of booking, I was advised to fly via Cathay Pacific as it was supposed to be cheaper and have the same level of experience as Singapore Airlines. Also it was informed that the flight could easily be rescheduled. However, later on when I actually needed to reschedule the flight, I was told that it cannot be done on all days as the airlines only flies on 3 days of the week and not every day. What is surprising is that they did not consider it necessary to inform their passengers of the complete flight restrictions and try to do a hard sell of Cathay. On top of it, the agent involved retorted back suggesting that she had suggested Singapore Airlines. As I did net-surfing , I came across a similar complaint filed by somebody earlier and I thought I should highlight the poor/rude behavior of Sunnyvale Travel agents.