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Star Alliance / Coercive flight change / missed luggage

1 Cairo, Egypt
Contact information:
Phone: 00201001007837

Me and my wife Had a confirmed reservations with Egypt air on return flight to CAI no TK9292 at 08:00 am 2nd Aug 2015
But we surprised that we were in waiting list and we stopped and forbiddened to enter the airplane without any reason which led to miss the flight and obliged to catch the flight on 16:00 coercively.
Which was not accepted by any means.
And we astonished that our luggage due to that, were missing till this moment
And this will be my second complaint

We took flight number MS738 on Sunday 2nd Aug 2015 comming from IST to CAI

We reachied cairo airport but our luggages "3bags" still missing till this moment.
we created a Service ticket number: CAI MS 2760#
And still waiting...

Kh
Aug 5, 2015

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