"The people who purchase Stainsafe are absolute idiots. First of all, you are purchasing a warranty. No warranty covers everything. All warranties have specific terms and conditions for service. If you report something outside of what that warranty covers, expect to be denied. You should secondly, use your brain and read the warranty. How stupid can you be, to not read the warranty before calling to file any claims. Very stupid. Don't get mad because your claims are denied. It is your own fault."
How do you know what's in every person's warranty? Ours is very broad and was honored the first time, no questions asked. The second time, management had changed and we were denied for something that IS covered, per our warranty. See, we DID read our warranty. You know, your "comment" reads like you work for Stainsafe. If so, your company totally sucks, like you. If you work for them, you should be ashamed to be associated with such a horrible company. If you don't, maybe you should. You fit the profile for their rude "customer service" reps. Since you can't read everybody's warranty, you need to chill and stop passing judgement on others, although I'm sure it makes you feel better about yourself. Ok, pun'kin?