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SoundCloud / forced subscription stolen money

1 Akron, AL, United States Review updated:

My name is Muqadas Diab and I signed up for a Soundcloud account years ago and even purchased the monthly subscription. I have not used soundcloud in years and I have forgotten my login information. The Soundcloud company has been taking $9.99 US dollars from my account every month for years. I have tried and failed to contact Soundcloud numerous times. I've tried to cancel the subscription with my bank, and I've tried many times to call the number listed with the bill on my bank statements. Nothing has worked and I have been getting robbed for as long as I stopped using Soundcloud. I'd like to be refunded my money immediately. My email address where you can contact me is muqadasdiab77@gmail.com

Mu
Jul 19, 2018
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Comments

  • Co
      19th of Jul, 2018
    0 Votes

    Jeff here from SoundCloud corporate. Please reply with your phone # so I can give you a call help help resolve this issue. Thank you.

  • Fr
      14th of Dec, 2018
    0 Votes

    Jeff,

    I am having the same issue but somehow my 93 year old mother has been getting charged for quite some time and I don't believe she ever signed up for this. Therefore there is no email, account login or any other information to sign on with.

    I can be reached at fhcannon23@gmail.com

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