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Somethingsphishy.com / Don't ever buy from them

1 United States Review updated:
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In 5/08 I purchased 4 Discus fish from Somethingsphishy. One was supposed to be a Siam Red Master. Instead it was a yellow fish. Keith never responded to my query as to getting the wrong fish. 2 of the 4 fish died shortly after arrival. I notified Somethingsphishy with no response. I posted a negative review which was immediately removed and my account closed. I have since purchased 4 more Discus from a legitimate breeder and all are doing well. The 2 I have left from Somethingsphishy have very little color and may never get much. Please learn from my mistake and buy from a legitimate breeder. DO NOT EVER buy from Somethingsphishy!!!

Va
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Comments

  • To
      29th of Oct, 2008
    +1 Votes

    I too have bought fish from Keith too, I have bought a total of about 40 Discus plus others fish that have not made it, My wife and I are very unhappy campers and sick to our stomics over this loss and loss of a lot of money, the Discus just kept Hemorgenensa  and nothing you can do  about it we only have a couple of Discus left and are very shur that they will not make it ether We have learne too the hard way it will not not breake my heart if he drops us from his list. Keith sells very sick fish they just dont shoh up till latter

  • Fi
      10th of Oct, 2009
    +1 Votes

    To this person and anyone who has dealt with Keith Titus and/or Traci Titus of Something's Phishy: Do a Google search for your name. Do you have slanderous comments written about you and or your business? Several people who has dealt with this company and were unhappy with their purchase found that they were slandered online. They did not suspect Keith and/or Traci Titus because the slander appears to come from someone you know. However, the owners of this company do some basic background checks online to find what business you are in and then slander you as a way to get back at you for attempting to get a refund for your purchase. I had this happen to me, and found out the source through some detective work of my own. If you would like me to share my story with you please email me at fightingslander@mail.com Again, Google your name. If slanderous comments come up on various complaint websites, there is a chance your have been the victim of Keith and/or Traci Titus who own this business. You will likely need a defamation attorney and you can consult with one in your area. The comments in some cases include accusing you of having a criminal record, of stalking people, and of not being a reputable business person, also attacking your body parts if you are a female. Again GOOGLE YOUR NAME AND SEE WHAT COMES UP! He gets your name, address and other info from your credit card transaction, does some detective work to find out what business you are in, and then slanders you on the internet. If this happene to you see an attorney right away!

  • To
      7th of Nov, 2009
    0 Votes

    sorry you have all had such bad experiences. in the future to find reputable businesses you need to check with the better business bureau. i don't know anything about http://www.somethingsphishy.com specifically, or the person Keith Titus mentioned above, but the BBB is the place to go to check on websites. Somethingsfishy may or may not be reputable. Why take a chance? Do your research. i give this advice to people all the time. again, i know nothing about this particular business but i would think a quick online check at the BBB would tell you all you need to know about http://www.somethingsphishy.com

  • Ma
      17th of Dec, 2009
    +1 Votes

    I had no idea these guys were still in business. My wife and I had an awful experience when we ordered fish from out of state last year. We now live in Polk County in FL and I was trying to find a local tropical fish store and my online search included this place... just seeing the name of it again made my skin crawl. Why doesn't the BBB do something about them? They claim to not be BBB members but the reason they can't be is because they've already been given a grade of F. They wouldn't be eligible. I should know, I have an accredited BBB business. You have to majorly screw up to get a grade of F. Its nearly impossible to do so unless you refuse to make good on your own policies and/or cheat customers outright. I am one who filed so I know. It was a simple case of the fish not being what they promised and the owner refusing to refund us or replace it. My wife was flipping out about this. Sorry but you can't go through life cheating people without them fighting back. I am glad to see now that plenty of people have been writing their reviews of this place.

  • Pe
      10th of May, 2010
    0 Votes

    I have ordered 12 assorted discus from somethingsphishy in may 2010 I have had them for a week all are eating and alive. I got a good assortment from keith out of 12 at least 4-6 different strains. They aren't show quality or even grade a but they are healty for now but I only paid $7.95 they came out to $15 with shipping so I am very satisfyied with what I received from them. The only problem I had was when the post office delivered the package to my neighbors back door step instead of my own the post office said that I was able to receive a refund for my shipping charges but that the sender had to file for the refund when I contacted keith he said well you got your package and live fish so I won't get your refund. When I tried to explain the situation to him again he said I already told you I wouldn't and ended the chat then when I asked a question about the water the fish were keept in he canceled my account and told me to buy my fish some where else. So far I am happy with the fish I received from somethingsphishy but coustomer service is well a little off in my opinion

  • Gr
      18th of Aug, 2010
    +1 Votes

    yeah keith and customer service don't quite mix - if you want to take a chance and get cheap fish, go for it. i find that it's hit or miss with these guys. i don't think they make any real money doing what they are doing. they probably buy in bulk whatever leftover fish the real picky buyers won't take - they get them at a steep discount since they are leftovers and then try to pass them off as high end tropical fish but in reality they are not, they are either sick or not the kind of quality the buyer was hoping for. 9 out of 10 times you think you're getting top quality but you're not. Think of it as going to Ross and hoping to find a Louis Vuitton purse. How often will that happen? Probably once in a lifetime, right? Because places like Ross and other discounters dont usually get their hands on luxury brands, so you're not likely to get them at a discounted price. But Keith hopes to convince you that this is the scenario in his business. He's selling you a Louis Vuitton at a Target price, lol.

    Take it from someone who has been burned, get your fish from a reputable source online, or else get in your car and drive to a fish store. It's worth it. Do you really want to risk ruining your beautiful tank? I don't think so. You invest all this money in your tank and a sick fish could screw it all up. Keith Titus and somethingsphishy is one of those annoying places online that self promotes endlessly through writing their own reviews and paying for online ads but the educated buyer knows better, they have alot of bad reviews and the Better Business Bureau gave them a grade of F. Look it up on the BBB website.

  • St
      5th of Sep, 2010
    0 Votes

    i agree, this place is the PITS!!! Horrible customer service, how they stay in business is beyond anyone's imagination. I purchased some fish as well that did not do well and when I asked for a partial refund I was rebuffed. I just wanted to discuss the matter but was disconnected from chat. What a bunch of crooks. I googled them and found all sorts of reviews. They have not been in business as long as they say they have. Keith Titus is the owner and he has a history of floating from job to job. This is his latest thing I guess. He's not very good at it in my opinion.

  • Bo
      17th of Oct, 2010
    -1 Votes

    Alot of lies and jealous people out there. Everyone knows it is A FACT OF LIFE - AT LEAST 10% OF THE POPULATION IS CRAZY AND EVEN MORE ARE DISHONEST

    I have been a faithful customer of this site for close to 10 years and I have spent thousands of dollars and have hundreds yes, hundreds of top quality healthy fish.

    You are right above about this place staying in business for so long, it is because you get great fish, super customer service and the lowest prices online! I have googled this guy and he lives in a huge house right on the golf course with a pool and all. Sounds like he knows what he is doing, because he does.

    I just placed another order yesterday! Highly recommend somethingsphishy! The site only takes credit cards or Paypal and BOTH ways you can get your money back if your unhappy. It''s not like this guy is hiding and can not be found. He will not even take cash. That is a sign of a legitimate businesss.

  • Br
      22nd of Nov, 2010
    +2 Votes

    bobsfish must be the owner or some other person who is related to the owner or business. the business is a total sham. it is virtually impossible to get your money back from them if you purchase a fish and are unhappy - they treat you like garbage in the process. sure you CAN get your money back but they fight you on it. they have many bad reviews from all kinds of different people, it's just just one person writing all the reviews, there are so many different situations (including my own) that you can't write it off to one person being unhappy and trying to give bad feedback across the board.

    bobsfish is right about one thing: some of the population IS crazy and dishonest and that includes the somethingsphishy business and keith titus. too bad, i was hopeful of finding a good place online to buy my fish, but this ain't the place. just because they can afford to keep a website going (cost is about $100 a year for that) doesn't mean they are legitimate. i checked they don't have a valid business license, it expired in 2004 and the owner keith titus has hundreds of civil judgments against him. he owed the IRS more back-taxes than i have ever seen anyone owe. give him time, he'll end up in jail, a person like this always ends up crossing the line at some point. i can tell by the way he treated me that he's walking on thin ice and i don't even know the guy, i can just tell.

  • Br
      22nd of Nov, 2010
    0 Votes

    i meant to say it's NOT just one person writing all the bad reviews- unfortunately my keyboard is giving me problems tonight. sorry for the typo.

  • Ca
      9th of Apr, 2011
    +2 Votes

    I have to agree with the complaints here, giving the smaller online stores a try is sometimes a good thing but not always. Keith Titus refused to refund my money and then threatened me and went around the internet saying negative things about me. Called me gay and said that I am dirt poor. What kind of business does this? Keith Titus of Somethingsphishy is not a real business as I later found out. This guy was into the pain clinic business for years and only recently started a fish business, despite his claims that he is some expert in exotic fish. He blames one or two people for writing all the negative reviews well I am here to say that I have not written any reviews before of him or any other company. so many other people i saw online said they did not receive the fish ordered and guess what it happened to me too. The guy is all nice and charming when he chats online but you can tell he is rough around the edges; but I am not a judgmental type, and I wanted to believe he was going to come thru for me and be fair. When he turned his back on me and wouldn't admit to the error that is when I became upset and did a Google search. There is alot of information about this guy and even this own family members wrote that he was stalking them. What a scary dude. I had to charge back my credit card and it sounds like many have had to do the same thing. He is in trouble with the IRS and owes them $27, 000 from what it says online. He was foreclosed on and obviously is in desperate financial trouble and that is when people tend to turn shady and rip off the public. So do not buy from www.somethingsphishy.com unless you want to deal with alot of problems and spend you time on the phone with your credit card company. I hope he gets shut down, and I suspect he will.

  • Ke
      14th of Dec, 2012
    +1 Votes

    OMG, I wish I had found this complaint link before I bought this guys discus. I ordered 10 fish. 3 were DOA. 3 had hexamita and very ugly fish. 1 was missing his tail fin. All had fungus and ick from 68 degree water. Only 3 of these fish met the as promised conditions they give on their web site. Assuming I can cure them with treatment, I guess thats better than nothing. I can't believe he hasn't been shut down with all these complaints. I also filed with the BBB.
    Because the prices were very reasonable and with all the great reviews on his site, I thought I was okay with somethingsphishy. Major deception. I've spent $209 to get these fish to my home. He is suppose to refund $30 for the DOAs. Not so sure that will happen now. So calculating my cost for the acceptable fish makes my cost around $43 a fish. (2 inch fish). I should have stuck with my local pet store. I pay $30 there and I know what I am getting.

  • Lj
      21st of Dec, 2012
    +2 Votes

    I also wish I had found this site before I ordered my fish. It was DOA and it looked like it had died before it was bagged. The fins were ragged and had holes in them. The water was ice cold (39 degrees) which a tropical fish can't survive. I had no problems getting my refund for the fish but I did not get a refund on the shipping which I had requested because the packaging was so poor. The heat pack was tiny and the newspaper was between it and the fish. I had a fish shipped at the same time from CA which is across the country from me and it arrived just fine and shipping was half the cost. I will never order from this place again.

  • An
      3rd of Feb, 2013
    +2 Votes

    DONT ORDER fISH FROM somethingsphishy.com- why you ask? There are several reasons and ill go into them each in detail. I ordered 4 discus from "keith" a stand up character who is one person when hes asking for your money and a completely different person after the deal has been made. Each of my discus that I had ordered had something wrong with it. One larger 2inch golden discus had half his tail sheered away- this did not happen during shipping- this fish was skin and bones and half dead by the time it arrived on my doorstep. I also ordered one blue snakeskin 2 inch and the fish came to me at just about one inch from top to bottom- it was basically just fry. Keith does not sell what he advertises for.. i can see him sending one a bit smaller than 2inches but this wasn't even close with two of the 4 fish I had ordered. The other one inch discus a "red scribbled discus" was a bit larger than the snakeskin and more colored in but the side fins were horribly deformed.. it looks like they are broken but he makes his way still around my tank. The 4th 2inch fish came in looking great.. it was a beautiful red leopard discus that was .. ull never believe - actually 2 inches. However I noticed right when I put him in my tank he had small bubbles sticking to him... 24 hours later a clear as day case of ich all over his body. 48 hours later the fish was dead and I had my first ich outbreak in over 7 years of this hobby. In the end of the outbreak- to which [I] am still giving treatment 4 discus had perished either from ich or from sensitivity to the medicine. I send keith an email right after I received my fish telling him that they had arrived and that I was please that they were all survived and I was indeed very happy with my red leopard. 2 days later I was furious and I just couldnt wrap my head around why keith would send me diseased, deformed, small fish. He's not in it because he loves fish he's in it for the money and theres a reason why his prices are just a bit cheaper than the rest. I sent him a follow up email about everything I had just explained and here is what "keith" the big man himself said in response.

    On Mon, Jan 28, 2013 at 11:30 PM, Somethingsphishy wrote:

    Andrew-
    "Unfortunately, you seem to have multiple personalities. Below is copy of the e-mail you sent directly after you got the order.
    No mention of anything about a tail missing or Ich or too small. Please get therapy. There should only be one person inside you.
    -We have closed your account."

    _ So everyone this is exact word for word to me the "customer". If you have read this i'm sure you wont be ordering from somethingsphisy. But to me thats not enough - tell your friends and make sure they dont order here as well. Keith needs to be put out of business for good. For our sake and for all the fish he has trapped diseased and dyeing.

  • St
      27th of Mar, 2013
    +2 Votes

    Somethingsphishy sells low quality diseases fish to the consumer and just keeps getting away with it. I ordered full bodied orange koi angelfish and recieved low quality no color mix breed angelfish. These people are straight up crooks. BUYERS BEWARE!

  • Un
      6th of May, 2013
    +2 Votes

    I too have had very similar experiences and as soon as I reached out to them to get it resolved they blocked me and cancelled my account. This tells me they not only provide very very poor service but they also have no interest in what the customers have to say or trying to fix the problem. NEVER NEVER NEVER buy from this business

  • An
      14th of Oct, 2013
    +3 Votes

    NO STARS for Somethingsphishy! DO NOT ORDER FROM HIM! I'm out almost $300 and 8 of 10 fish were dead within 18 hours. One arrived with only a couple of tablespoons of water, ALL the bags were mostly deflated. Very rigid, no guarantee beyond delivery. He said my isolation tank wasn't an isolation tank because it had the fish he sent me in it! Quickly got an attitude and started responding in all caps in email and said I was being unreasonable! No phone number. Refused to refund except for the fish that arrived without water. When I told him he need not reply if there was no further negotiation, he responded with one more nastygram to get the last word in, saying he had closed my access to his website--he must do that with everyone who has an issue, which would explain why there are only positive reviews on his site. My only recourse was to pray for him, as he seems to be quite miserable in his existence.

  • Ba
      22nd of Oct, 2013
    +2 Votes

    This guy is a whack job, I should have realized that from the name SOMETINGPHISHY. I too spent hundreds of dollars only to see them screw up the delivery I requested and than because of asking for compensation he banned me from his site. He was afraid I would comment on his service. So I found this site and see I am not alone. BEWARE, better yet forget about dealing with him altogether.

  • Ho
      8th of Nov, 2013
    +3 Votes

    Wow, I WAS a loyal customer. Until yesterday, I received a shipment of the worse fish I have ever seen. One is already dead, 4 others look like they are going to die, one arrived dead. It was a 7 dollar shark. I took a picture and hoping because I was a customer. several times, a picture for a 7 dollar fish would be enough, plus I didn't have a toothpick to Jam through it. Anyway, received a very rude letter back like I was trying to scam them lol. And I responded with just remove my account and keep the money. My last order I had a fish that was pretty much dead, but still breathing, I immediately sent them a letter, they responded, well it did arrive alive, but we will give you a replacement, of cost course it died. So pretty much, they would have been happier if I killed the fish, instead I tried to save it's life. That is not how you treat good loyal customers. I finally broke down and bought some quality discus from Germany and, WOW, the few extra dollars was so worth it, I never seen such beautiful colors. Plus, I lose about half of the somethingphishy fish. Buying cheap sick fish only costs more in the long run. I'm glad they closed my account. Now I won't be tempted to be cheap. If you like to be treated like crap and love crappy half dead fish, then this is your place. I'm a retired army officer, and not some disgruntled customer. I expected better customer service.

  • Ho
      9th of Nov, 2013
    +3 Votes

    UPDATE!!! All my order minus 2 sharks died. PLEASE PLEASE DONT BUY FROM THEM.

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