Sofa Express / No way i will do business there again!
Sofa Express , Polaris Store in Columbus Ohio.
I bought the MOCOA entertainment center with a right and left wind. I told them I was having a house built and that the furniture would have to be in storage for a couple months but I loved it and they told me I should buy it now so I did.
Well 2 months later Im ready to move into my new home and due to a my grandfather recently passing away I inherited a table and hutch that will not go with the MOCOA. I decided to use it in the bedroom instead and found out that Sofa Express no longer carries the matching metal frame bed that goes with this set. The manager and the store called me and said they would not take the furniture back, even though it is still in its original box and never opened. She also told be that she would give me no credit towards another purchase... in other words... sorry about your luck was it. She told me she was going to check and see about getting the metal bed for me. She has never called me back. I was planning on furnishing my new home with the OPTIONS couch and living room coffee table (around $4,000.00), but there is NO WAY I will do business there again.