SUBMIT A COMPLAINT / Avoid this place at all costs

United States
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Horrible customer service. I have purchased a few of the creams and i liked them all except for the one for Redness which was recommended for my rosacea and it cost 75 dollars. My rosacea is so much worst, it really flared up and my face burned. When i sent the cream to skin Medica in NY more than hald full, they refuse to replace it with one of the creams i do like or to give me some type of reimbursement or anything whats so ever. now i'm out the money for the cream along with the shipping and packaging to send the cream to the company. JUST AWFUL!!! They should be so happy i'm not seeking compensation for how much worse my rosacea got from using their cream!


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