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SkinMedica Customer Service Phone, Email, Contacts

SkinMedica
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1.1 24 Reviews

SkinMedica Complaints Summary

0 Resolved
14 Unresolved
Our verdict: Engaging with SkinMedica at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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SkinMedica reviews & complaints 24

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Newest SkinMedica reviews & complaints

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W
5:15 am EST

SkinMedica the miracle didn't happen

I wonder how this company is still in business after so many negative reviews about skin reaction. I won't be the first person who's gonna say that their products didn't work for me as well. I got an allergic reaction the next day after using their anti-age cream and my face was red. I was so scared and went to my doctor the same day just to calm down and to hear I will be ok.
Ladies, don't fall for their ads, don't buy anything from them for your own safety and beauty.

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L
11:32 am EST

SkinMedica vaniqa cream

I have been using the Vaniqa cream for years now. Did you change this formula? Now the area that I put the cream is so dry and flaking. Always looks red and the hair continues to grow. It does not seem to work any longer and my skin looks terrible. What happened? It no longer works and is completely drying. I have not changed how I used the product.

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R
4:30 am EDT

SkinMedica Bad product

I found many positive reviews about SkinMedica online and decided to try their products. Ordered a skin protection from them and it arrived in a timely manner, I was very impressed with the delivery.
Used the cream for about three days and noticed that there was something wrong with my skin. After I used the SkinMedica cream I felt I strange itching and later I noticed that some strange red spots started to appear on my skin.
So literally I had an allergic reaction to SkinMedica skin protection cream. There was no where written that their product may cause that kind of reaction. When I stopped using the cream my skin came back to normal.
I'm very disappointed.

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L
3:14 pm EST

SkinMedica Avoid this place at all costs

Horrible customer service. I have purchased a few of the creams and i liked them all except for the one for Redness which was recommended for my rosacea and it cost 75 dollars. My rosacea is so much worst, it really flared up and my face burned. When i sent the cream to skin Medica in NY more than hald full, they refuse to replace it with one of the creams i do like or to give me some type of reimbursement or anything whats so ever. now i'm out the money for the cream along with the shipping and packaging to send the cream to the company. JUST AWFUL! They should be so happy i'm not seeking compensation for how much worse my rosacea got from using their cream!

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SkinMedica Customer Reviews Overview

SkinMedica is a renowned skincare brand that offers a wide range of products to cater to various skin concerns. The brand has received numerous positive reviews from customers who have experienced remarkable results after using their products.

One of the most significant advantages of SkinMedica is the use of scientifically proven ingredients that are safe and effective. Customers have reported visible improvements in their skin texture, tone, and overall appearance. The brand's products are also known for their ability to reduce fine lines, wrinkles, and other signs of aging.

Another positive aspect of SkinMedica is the brand's commitment to quality and safety. All their products are formulated with high-quality ingredients and are rigorously tested to ensure they meet the highest standards. The brand also offers a range of products suitable for different skin types, making it easier for customers to find the right product for their specific needs.

SkinMedica's customer service has also received praise from customers. The brand's representatives are knowledgeable and helpful, providing customers with the information they need to make informed decisions about their skincare routine. The brand also offers a 90-day satisfaction guarantee, which gives customers peace of mind when trying out new products.

Overall, SkinMedica has received overwhelmingly positive reviews from customers who have experienced significant improvements in their skin's health and appearance. With a commitment to quality, safety, and customer satisfaction, SkinMedica is a brand that customers can trust to deliver effective skincare solutions.
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Contact SkinMedica customer service

Phone numbers

+1 (866) 867-0110 +1 (855) 754-6700 More phone numbers

Website

www.skinmedica.com

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