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Servis / what engineer

United States
has anyone actually managed to get their washing machine repaired? I am on my fouth week of waitng and as yet nothing, all i get told from customer service (ha ha) is someone will ring today, and they have said that for the past 10 days ther are no managers or supervisers to speak to, no contact address apart from po box and no other phone numbers, did get one from insurance company but non existant, am about to have to buy another machine as can't cope without one any longer DO NOT BUY SERVIS WASTE OF MONEY AND TIME

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