[Resolved] Secret Garden Pomeranian / a partial refund she agreed to
I bought a pom from ania. Due to certain family circumstances I wasn't able to keep it. I contacted ania and we made arrangements to return it. She agreed I would get half of what she would rehomed it for... Well after rehoming, she texted, me I would only get 400$, which I knew that couldn't be the correct amount, but what could I do... So she claims she tried sending a money order via post office but it was returned to her, which I knew that was a lie and convinced me to make a paypal account because it was easier and more secure. So I did. Well she supposedly sent me the 400$ amount on may 2 2017. And sent me what she claims was screenshots of it being sent, but I never got it through paypal. I called paypal several times, and they said it never posted which means ania lied, to me.. So I emailed ania and send half a dozen texts asking where is my refund... By may 17, 2017 she blocked me from facebook, which shows her guiltyness. She is a liing, cheating, manipulative dog seller,... Warning do not trust her... And, by the way when I got my pup from her it was full of fleas, and extremely underfed. And that only means one thing, the dogs she's breeding are kept in a filthy environment. She is running an undercover puppy mill... Look else where for a breeder... Don't waste ur money on this person... All she cares about is ur money not the safety of the dogs...
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Secret Garden Pomeranian Customer Care's Response, May 18, 2017
Pamela fist if all I did not block you but changed my profile . Go to your FB message requests . Second, I sent you a refund as we agreed via PayPal and I have a screenshot of it . Third, you know you are lying saying that my hobby program is a puppymill and your puppy came to you with flees Ana dirty . This is a very unfair what you did here after me being your friend . Not sure why you did this .