Secret Cash Card / Unauthorized check withdrawals
I am pretty sure that this company got my name through a payday loan site. from what the recording says there was a little box somewhere that i didnt click no to so thus they took that as me saying yes.
None the less I look at my bank account one day and find that I had a check for $49.95 go through and then 2 $35.00 overdraft fees. I look at the online check picture and call my bank. They say I should make sure to check with the company first before bring up fraud charges.
So I go to the website, call the 1-800 number and that just tells me go back to the site and fill out a complaint or call this other number. So I call the other number and they say they are just an answering service for the company and that the company only operates online and then once again directs me back to the web site and tells me I should hear back from them in 24-72 hours. So I fill out a complaint and tell them I want my money back. I never receive a replay. So I call back and give them a piece of my mind. And they dont care and hang up.
So I read someone else's complaint and they said to go to the BBB website http://www.labbb.org. I go and I actually find the company. Theres another 1-800 number so i call it and get a nice rude its all your fault we dont care message. But on there BBB site it shows that most of the people that made complaints with the company got a full refund. So I have filled my complaint and am hoping to get my money back, and I suggest the same to you.
Another note, do not use payday loans! especially ones online! They are nothing but trouble! good luck.