Sealy Mattress / defective mattress and boxspring
Bought original mattress in 2002 (Kingsdown) from Sleepys, within a short time it sagged, they replaced mattress five times, each time I had to pay $50 delivery fee. the last time I insisted they replace the boxspring also, they tried to charge $100 for delivery, I fought it and paid $50. Anyway, $250 wasted dollars on top of a defective mattress. I contacted Kingsdown but they wouldn't talk to me, said I had to go through Sleepy. Finally they agreed to provide a pro-rated credit for a new purchase but I had to buy from Sleepys (ugh). This time purchased a Sealy and had to pay twice the amount of the credit. Salesman was like a vulture when we walked in the door, swooping down on his prey. Never would have bought there if didn't have the credit. Anyway, the Sealy is worse then the Kingsdown, called Sleepys, they said deal with Sealy! I'm sick of dealing with these people that constantly give the runaround. I gave up and told my husband to suffer with the sagging. He weighs 170 pounds, hardly someone that would ruin a mattress, I'm lighter yet. this morning his back hurt so badly he had to sit with a heating pad all morning.
Is Sleepys passing inferior products off to customers? What happens to all the returned mattresses, hey, we returned six! Is it even possible to purchase a good, reliable mattress at a fair price? Comparison shopping for mattresses is impossible due to the model names being different at different stores. A Sealy Glistening is not a Sealy Glistening at Noname dept. store, it would be a Sealy whatever. So the 30 day price guarantee is nonsense also. BOTTOM LINE-MATTRESSES ARE THE WORST POSSIBLE PRODUCT MADE AND CUSTOMER SERVICE IS NIL.