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Sarah Cabrera-Hernandez MUA & Photography / Unprofessional and did not consult client

1 Shine Salon, Napa, CANapa, CA, United States Review updated:

I did NOT enjoy spending my time or money for my "photoshoot" with Sarah Cabrera-Hernandez. She claims that she has been doing makeup and photos for "years" and that she is "self-taught" but after my actual experience with her, I see that she has a lot of learning to do. She piled on heavy layers of makeup on my face (WHICH LATER CAUSED ME TO BREAK OUT INTO A RASH) and when I got home, my husband was really upset and disappointed becuase my face looked like it was MELTING off. During the shoot, she would pose me like she has many of the other, MUCH THINNER, clients in various uncomfortable and "whore-like" poses claiming each time that they were going to be "great". It was obvious to me that she does not know what she is doing and even worse, she is claiming to be both a photographer and a makeup artist who can "make anyone beautiful" when instead she should advertise that she can ONLY make anyone look like a WHORE. You can also tell that she does not edit all of her clients the same, and is selective about who she actually wants to do a good job for. But my biggest complaint is that she did not take the time to actually consider what I wanted and CONSULT me, her client. Her "studio" is actually a revamped attic and the girl who did my hair even complained about her work. Sarah does what SHE wants and the CLIENT has to pay for her "vision".

AFTER RESEARCH, SARAH CABRERA-HERNANDEZ IS NOT A PHOTOGRAPHER OR A LICENSED MAKE-UP ARTIST. NO ONE SIGNS CONTRACTS AND SHE DOES NOT DELETE HER CLIENTS PHOTOS OR GET PERMISSION TO USE THE IMAGES.

SARAH CABRERA HERNANDEZ DOES NOT SHOW VERSATILITY IN HER WORK AND ALL OF HER MODELS ARE SHOT IN THE SAME LOCATIONS WITH THE SAME POSES.

BUYER BEWARE.

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Comments

  • Ra
      24th of Mar, 2010
    0 Votes

    My eighteen year old daughter had her make up and pictures done with Sarah and she certainly did NOT make her look like a whore. Sarah has great talent and vision. Of course, everybody will have different opinions but mine is definately a positive one on Sarah's work.
    Team Sarah!!!

  • Pi
      24th of Mar, 2010
    +2 Votes

    I am a pin up model & have worked with Sarah. She is amazing at what she does & KNOWS what she is doing! She made me feel very comfortable which made my experience with her a great one! My photo's came out extremely well & would love to work with her again. I have NO COMPLAINTS at all. She did my make up very classy & was just an all around joy to be around! TEAM SARAHHHHHH!!! :)

  • Sc
      24th of Mar, 2010
    0 Votes

    It's unfortuante that I'm able to defend myself appropriately to this supposed former client, so I'll just respond on this site.

    I have in fact been a freelance makeup artist for the past 13 years, meaning I work for myself. And I've recently shifted my efforts to photography which I've been doing for nearly 3 years now. I am seft taught in both and I don't attempt to hide this from anyone. This means that I have not had formal training or schooling for either. I make this clear to all and if they still wish to work with me, great!

    I you have ever booked an appointment with me you know that I may not schedule and actual appointment/consultation with you to discuss the details of your shoot, which I don't mind doing if you feel the need. But I do ask several questions prior to our appointment and at the beginning of our appointment to assess what we will be doing. The questions are something along the lines of "what are these pictures for? Who are they for? What style were you going for? Did you want a more natural look or more dramatic? Did you want to shoot in the studio (or revamped attic) or on loction?"

    As consumers, we base what we choose to spend our money on by what we see and/or what we've read about the product. If you have made an appointment with me, you've obviously seen my work. I don't see how it's necessary to use the word "whore" repeatedly. All you're doing is offending countless people who have booked with me in the past and were very happy with their photos.

    If there are any photographs in my portfolio that are with lingerie or implied nudity, it's because my client asked for that particular look. I can do many different styles of photography, but the boudior style seems to be be what I'm best know for. I put 100% effort into every set of photographs, but the results will vary obviosly because we all look different. I also explain in the information that I send in a reply to all inquiries, that the type of makeup application required for capturing photographs will be HEAVY. It's not meant to wear everyday and isn't meant to last for hours. I can assure you that I sanitize all of my brushes and tools after EVERY application.

    I never use anyone's images unless they have in fact given me written and/or verbal consent. I used to, but no longer save anyones images, once you recieve your disc, I delete them from my computer. If you don't want them on the internet, I will not use them.

    If this unknown former client was so unsatisfied with my performance and service, all they needed to do was express this to me and I would've been more than happy to give them a refund.

    I welcome anyone that questions my versatility to go to http://www.facebook.com/sarah.cabrerahernandez to check out some more of my work. Thank you.

    Sincerely,
    Sarah Cabrera-Hernandez

  • Sc
      24th of Mar, 2010
    0 Votes

    Sorry! Lots of typos...I know some of you are sticklers ;)

  • Ea
      24th of Mar, 2010
    0 Votes

    So sorry she could not make you beautiful and thin but maybe Jenny Craig can!

  • Me
      24th of Mar, 2010
    0 Votes

    Sarah is AMAZING! She did my daughter's pics totally tasteful. She is 13 and I thought it would be a fun birthday present and experience.Nothing even remotely "whorish". I asked for tasteful photos and I got a gorgeous picture of my daughter, just like I asked. Sarah's makeup is flawless. I heart Sarah!

  • Si
      24th of Mar, 2010
    0 Votes

    Sarah is by far one of the most down to earth people I have ever met, her photography and makeup are amazing, I went to have photos done by her to have a confidence boost and boy did it work. Sarah made me feel better about myself and the way I look my photos came out amazing and VERY CLASSY! and I plan on going back to her again.. nothing I have seen makes any of her clients look like whores.. she does everything tastefully and to the comfort of what her clients are comfortable with!! She also asked for my permission to use my photo on her site.. I would recommend Sarah to anyone one of my friends NO QUESTIONS ASKED!

    Sarah you are amazing keep up your fantastic work!

  • Gi
      24th of Mar, 2010
    0 Votes

    I have also worked with Sarah in the past and absolutely loved the photos! I'm also a business owner who understands that there will always be that client that will never be satisfied with anything, no matter how much effort is put into the service. I've seen Sarah's online portfolio (many times) and in no way would consider any of the models to look like "whores". Her clients are shot in the same location because THAT IS HER STUDIO. When you book with a certain photographer it's usually because you like THEIR vision and THEIR work. Some people have a natural talent and a good eye for the arts and because she is not formally trained does not mean that she isn't a good photographer. I don't think the negative review will have any effect on her business or success and in fact, think it's just a bunch of catty jabs for no reason other than someone is extemely bored!

  • Yo
      24th of Mar, 2010
    0 Votes

    Sarah is AMAZING...

    She has always been honest about who she is, what she does and where she works. She is a self-made business woman! I think her "revamped attic" is an awesome Studio located on the second floor of a Salon and in the heart of Napa.
    I have personally shot with Sarah 5 times and I work in an industry where I often refer her to my clients. These clients have been all shapes and sizes, and have all felt beautiful and condifent after their photo shoots. Her work speaks for itself.
    It sounds like the person who made this complaint has way bigger issues than a makeover and photo shoot by Sarah could ever fix.
    My advice to this complainer is to stop punishing Sarah for the way they look and feel...beauty comes within. If you don't have that- then you don't have a foundation for someone like Sarah to work with.

  • Ap
      24th of Mar, 2010
    0 Votes

    I personally have not been to Ms. Sarahs studio, but I am definitely going to book an appointment with her. She makes her models look beautiful and not look like "whores". I think her work is very nice and unique. Like I said I have never had the expirience to meet her but I love her work!!!

  • Cw
      24th of Mar, 2010
    0 Votes

    Wow...The only thing this review did for me, was made me realize how insecure this reviewer is. Using words like "whore" and "much thinner models". If you didn't like your photos, why not speak to the photographer and get your money back? or re-shoot? Also, didn't the reviewer realize that make-up for photo shoots are different than make-up you wear everyday? If your husband was so upset, why not take the make-up off so that he wouldn't be so "upset" anymore?

    Anyway, this seems like more of a personal attack on the photographer and less of a constructive review since it seems that the reviewer didn't even contact the photographer to work something out. Looks like the reviewer went out of their way to try to damage Sarah's reputation, rather than place a complaint.

    Too bad you had to use this public spot, in a really unproductive and attacking way, to try and ruin someone's reputation.

  • Jg
      24th of Mar, 2010
    0 Votes

    I have worked with Sarah and definitely plan on working with her in the future. As soon as you contact her, she will e-mail you all the information you need and she will also ask you additional questions regarding your ideas, needs, etc for your shoot. She is VERY friendly so if you have any questions, feel free to ask her and she will respond very promptly. The photo shoot itself is a very wonderful experience (that is why I am going back to her again). She really makes you feel comfortable and confident in a way that will bring out the model in you, but most importantly she'll make you look and feel gorgeous inside and out. The pictures she edits for the disc turn out AMAZING. There's no words to describe looking at pictures of yourself that looks like they came out of a magazine or something. Bottom line: Sarah has a unique style and she is very passionate about what she does. Client satisfaction guaranteed :)

  • Mi
      24th of Mar, 2010
    0 Votes

    This is the most ludicrous nonsense I have ever read.

    First of all, you're an adult. If you had a problem with her work, or how she did it, you should have taken it up with her first. Not acting like a juvenile and slandering her on the internet. You should have been mature enough to speak with her directly. You have no respect, or class for that matter (You can put lipstick on a pig and it's still a pig). You're a coward.

    If you did not like how she applied the makeup, you should have said something. If you werent comfortable with the poses you should have told her. She can't read minds, so speak up.

    The "Girl" (and that is exactly what she is) is highly unprofessional, and should be thankful for the opportunity to have work considering she's still pretty green. You can pay for school, but you can't buy class. Obviously paying more for schooling didn't help much, not enough knowledge, or business etiquette. Beware the green eyed monster.

    Another thing, it's sad to see that your vocabulary is very limited. Don't overuse the word whore. It makes you sound ignorant. Next time you feel you need to rant, go look in a mirror, and look who you're pointing the finger at. Get over yourself, you child.

    Sarah Cabrera-Hernandez is very talented, and highly professional. She has done my makeup and she will continue to do so. I also will be getting photos done, I have seen nothing like her work, it is exquisite, and breathe taking. I would trust no one else other than Sarah Cabrera-Hernandez!!! She may be self taught but she has natural talent. Just because someone pays for schooling or lessons doesn't mean they have the eye for it.

  • La
      24th of Mar, 2010
    0 Votes

    Sarah is the only one who i trust putting make up on my face. She is EXTREMELY expierenced and she %100 knows what she is doing. She does not make anyone do any poses. She suggests how to tilt your head or where to rest your hand but she doesn't make anyone do any whore pictures. The girls that want more of an adult images get exactly what they want. You don't have to take those type of pictures. You can do ANY pose you may wish. Sarah is so friendly and nice and expierenced I can't believe someone would complain about her. She has worked hard for years and I know this for a fact because she wouldn't be able to just throw make ip on like it's nothing. She has a very kind heart and she would never make anyone look like a whore. Sarah is my inspiration and I've had 2 photoshoot done by her and I plan on having MANY more. She has made me want to pursue my career in photography and the make up industry. Thanks Sarah!

  • Kl
      24th of Mar, 2010
    0 Votes

    SERIOUSLY! You must be crazy! Sara worked with my child and they were amazing! If you wanted a fully clothed nun shoot all you would of had to do was tell her! And confidence is the key for these kind of shoots apparently you don't have much so therefore you shouldn't have done these pictures! i have seen lingerie implied, wedding, and mother to be pictures and they are two totally different kinds of pictures, its called DIVERSITY, she shoots what you want. If you want to look like what you call a "whore" then she can make it happen, if you want to look like a HOT piece of ### for your husband/boyfriend/significant other she can make it happen, if you want to look like a glowing mother to be she can make that happen, if you want her to take the best creative photos ever of your children she can make that happen and so on and so on! Your husband was probably just angry because you came home looking so hot that he wanted to keep the 'whore" look on you but yet it was melting off in front of him.

  • Cu
      24th of Mar, 2010
    0 Votes

    whattt???

  • Cu
      24th of Mar, 2010
    0 Votes

    I like the work she does with other models, but I was very dissapointed with my pictures.They were a special gift for my hubby, but she wasn't very pleased. It seemed as if she was over booked and didn't spend the time needed to on my pictures, They were over airbrushed and edited and at the end It didn't even look like me. I'm not a bad looking gal and all that make up and editing wasn't necessary. I wasn't able to see a preview or choose any poses, it wasn't worth the money I paid to have and emailed pictures.

  • Ka
      24th of Mar, 2010
    0 Votes

    I have known Sarah for a long time, and I can definately say that TALENT she has, both in her make-up application and her photography! She has a passion for what she does and she brings that enthusiasm, passion, and professionalism to her clients. I have had Sarah apply my make-up and never once did I feel that she was using her own vision. She gave me the look that I asked for, and I did not look like a whore. In fact I had many people complimenting my face and make-up! I would recommend Sarah to anyone. I felt very beautiful and I am proud to show off her work anytime!

  • Cu
      24th of Mar, 2010
    0 Votes

    OmG! Saraj is great she did my Guy friends picture "the only man on her site" and it was AMAZING!!! Sara you are great this lady needs a hug.
    TEAM SARA!!!

  • Be
      24th of Mar, 2010
    0 Votes

    I have worked with Sarah on many photo shoots. She is an amazingly professional person, and I learn something new every time I work with her. It is unfortunate that one bad experience had to be made public. I suggest in future if you are unsatisfied as a client you should be more tactful in your approach. The word "whore" in every other sentence makes you look childish and ghetto. Sarah... You are an amazing talent, and I hope that the huge outpouring you have received shows you that...

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