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I purchased a home in PSL - in 2005 the previous owner hired this company to replace his roof after the storms. I know once the home changes hands there is no longer a warranty. Since they replaced the roof and it now has leaks I wanted to consult with them about having the areas in question repaired by the same company that replaced the roof 4 years ago. For over 60 days now, calling once a week leaving a message, I have NOT received a call back. The answering machine is all I ever get. Very poor practice for a roofing company that received over $10, 000 to replace this roof and not to even have the courtesy to return phone calls of inquiry. Very unhappy and dissatisfied!
The complaint has been investigated and resolved to the customer’s satisfaction.
They replaced my roof in 2005 after one of the big hurricanes. My roof has since needed repairs and leaked in 3 different spots. I had my roof cleaner come and he does a tile inspection before cleaning. He found over 40 tiles that need to be repaired/sealed. He told me that whoever did the roof used the wrong materials, including indoor caulking. I have called every phone number I can find for this company and they are all disconnected. If anyone has any contact information for them, I would appreciate it.
I had a metal roof put on my house around 2005. Trying to contact Robert Stein and did a few years back but never heard back from them. Roof was supposed to be a life time or 30 years, metal roof. Leaking badly in many places. Can someone help me with a contact number?
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Cathleen Peel