Rapid LED / Defective Product / Wrong Parts Shipped
We ordered a reef lighting kit for $800, rapidled.com shipped out defective led chips, wrong light hangers and we were also short on wiring. They claim the defective parts were damaged by us during install and refuse to refund our money. On top of losing out on $800 it also cost us $50 to ship the parts back to rapidled.com. Mike Chang is the salesman we have been dealing with and right from our very first email he has blamed us for his faulty equipment. Please do not waste your hard earned cash with this company. If you happen to run into an issue he will place blame on you. Look elsewhere for your reef lighting needs, this guy will not back what he is selling you.
Our first clue this company is a scam should have been that there isn't a number to contact this guy listed on rapidled.com.
Thanks Mike Chang, we hope you have a great Christmas with the $800 you have scammed from us!
FYI - we are out of our money and lights and just basically gave this company our money for nothing.