The salesman that visited our home said that I would be receiving a follow up call from his Boss to be sure he had conducted himself in a professional manner, that never happened. He also said that his Mother was going to make baked goods ( cannolis) for anyone that had helped him out by purchasing these books, that never happened. I tried to cancel my order by mailing a written request to Prestige within three business days as they state that is their cancellation policy on their website, no response. Wrote two emails to Prestige via their website regarding request to cancel my order, no response. I'm sorry I didn't trust my gut instinct about this LIAR!! I will continue to pursue my refund and maybe legal action.