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Department Of Labour Of South Africa Profile

Department Of Labour Of South Africa

www.labour.gov.za

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1.0

Overall customer rating from reviews and complaints

Department Of Labour Of South Africa earns a 1.0-star rating from 1 reviews and 87 complaints, showing that the majority of service users are dissatisfied with interactions and support received.

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Department Of Labour Of South Africa Complaints Page 4 of 5

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7:26 am EDT
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Department Of Labour Of South Africa No payment and no feedback nor communication from department of labour UIF claims department

Applied for UIF last year October 2020. Submitted and followed up re claim numerous times, and every time the official say they will get back to me to advise re the claim approval, but never do. I was assured that all the documentation I submitted was correct and complete. But have not received any reply to date to indicate whether the application was approved? Resubmitted all the documentation in January and again I was told that they will notify me within 10 working days. No reply received. I logged a case enquiry at the contact center 1st June 21. And was told I will receive feedback within 10 working days. Today is the 22nd, and I still have not received any feedback? No feedback and no payment from UIF for 8 months now. I am at complete loss, as I just don't know what to do anymore?

Desired outcome: To please receive my UIF claim that I applied for.

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8:07 am EDT

Department Of Labour Of South Africa UIF benefits payout

Good day on the 4th March 2021 I registered and uploaded all the required documents on UFiling

I only applied for unemployment benefits on 22March not be informed that I had to apply online.
Status shows sent to assesor. It is now 1June 2021 no one has contacted me I haven't received any payments thus far.im battling financially.. pathetic service from UIF department.if someone could please assist my case number CRM Case No: C-[protected]-000563 | Case Issue: Claim Status enquiry

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11:09 pm EDT
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Department Of Labour Of South Africa Dept of labor

Good morning i hope that i will get a response because i have used all avenuesbut no one is coming back to me my name is Cathleen Deborah Davids id no [protected] i applied online last year july 2020 first my unemployment benefits was confirmed by nonthlanla that my claim was approved and my banking details need to be send first payment after over a 100 calls to the call center i am still waiting for my pay out

Desired outcome: I need my money

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2:39 am EST

Department Of Labour Of South Africa No payment received for UIF whilst unemployed

I was retrenched on 25th July 2020. I registered on the UIF website but on checking on the 12th Oct 2020 I saw that nothing was on, so I reregistered on 12-10-2020. There is NOTHING on there except that it was "Sent to Assessor". To date I have not been paid at all for the months I was unemployed. I am now working since Nov2020 but need to be paid for the months I was unemployed please. My details are as follows:
J Mansfield
ID [protected]
Case No: [protected]
I have been sending emails as well as the required documents but have not received any response.
I am battling financially as I now earn much less than I did before and I have outstanding debts. I would appreciate a speedy response please.
Please note that I had to change my banking account as MY WHOLE SALARY WAS TAKEN END FEBRUARY 2021 FOR OUTSTANDING ACCOUNTS
Please advise if this meets your favourable consideration and I will send new banking details.
Thank you for your kind assistance

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5:15 am EDT

Department Of Labour Of South Africa Unemployment insurance funds

Am ronald botha with id number : [protected] I applied for the unemployment insurance funds during april 2019 at department of labour in bela bela, all the document request I filed them and I was assisted by portia.
But is been a year now without no respond or any update or even receive a money for my uif.
Can you please investigate on this matter and assist me accordingly

Kind regards
Ronald botha
Contact no: [protected]/ [protected]

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5:57 am EST
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Department Of Labour Of South Africa Private company

Greetings I confirm that Iam acting on behalf of my Dad.. Mr M Pillay.. My dad suffered a heart attack back in 2012 while driving a truck for a business at that time was known as Tip Top butcher.. The owner of the company refused to accommodate us in anyway on that day that we recieved the message... We live in ladysmith and my dad suffered a heart attack in pietermaritzburg, my dad was admitted at Grey's hospital in pietermaritzburg.The owner of the company just arranged to get his truck back to ladysmith and refused to see to any medical bills etc. He askd my dad not to go and file an iod because he will compensate him accordingly we have being waiting ever since all we get from him is the run around. He eventually told my dad that he is not going to pay him out anything because it is to late now.. My dad is currently unfit for work from thta time he has 3 stents. He just lives of his disability and it's very difficult for him.. Would really appreciate your assistance in the matter. Thank you

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9:10 am EST

Department Of Labour Of South Africa poor service - allocation of payment

Good Afternoon

REF NO. [removed]
Our client made a payment of their workmen's compensation return fees on 3 May 2019, she accidentally used the incorrect reference number.. We have been trying to get Labour Department to allocate the payment to their account. We have called and sent numerous emails. All we keep getting is a email that gives a ticket number. The very few times you can get hold of someoen on the phone, all they say, they can see the emails but someone still to work on this. We have been trying to get them to allocate this payment since 13 September 2019. How long does it take for someone to allocate a payment. We are not able to print a letter of good standing. Our client needs they letter of good standing for a tender, this is urgent. We have sent them proof of payment, affidavit plus a letter from the client. Please can you assist.
Thank you
Michelle
Tel. [protected]
E-mail - [protected]@dca.co.za

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12:19 am EST

Department Of Labour Of South Africa not paying final payment of salary and leave pay after resigning

To whom it may concern:

RE: Final payment after resigning from Performance Precision Engineering / Flexi Power in Randfontein, Aureus end of October 2019.

I resigned and worked my month notice with the company and received only some of my final payment from the company. I have been following up with Ms Corneli Geldenhuys on my difference on the payment and everytime she had a new story to not paying me out my final payment. At the moment I am situated in Pta and can't get transport back to Randfontein due to no finances available due to her not paying me my final payment. I have been requesting my payslips also as due to other staff also requesting payslips since I started working there in March 2019.

If I am correct according to law she was suppose to give our payslips before paying our pay.
She always paid us late our pay
And she did not pay me all my owing money after my last day of work.

Staff at the company is very unhappy also for not getting their payslips and have been complaining.

Her Cell nr:
083 268 9396

She stays on site some times but will always be not available.

Please can you check if you can assist an ex employee and all current employees that are unhappy about the problem.

I have been whatsapping her, emailing her and also emailing department of labour in Randfontein to follow up what is going on. Corneli has too many excuses on why she has not paid me yet. Now she is looking for answers on she had problems on the work I have done, but previously there were never problems. Saw that while I was there she did this with the previous staff that left the company also. We are going for the second month now that she has not yet paid my money. Is there any possibility that anyone can start taking action on this case.

Performance Precision Engineering / Flexi Power Supplies
67 Steyr Str
Aureus
Randfontein
Corneli Geldenheys
Cell: 0832689396(direct line) /0621051262(work)
Email: info2@pfigroup.co.za

My contact details: [protected]@yahoo.com
Cell: [protected]
Michelle Malan

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2:17 am EST
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Department Of Labour Of South Africa unemployment claim

Morning. Im retrench in Aug 2018 and never received one payment for unemployment as yet. Baby benefits register my claim. I phone my self every morning now because i need my payments urgent. Every consulting person i spoke to tell me a other story this and this. Im so frustrated because im more than a year retrench now and no payment as yet.

Please help me.

Maritha Oberholzer

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10:02 am EDT

Department Of Labour Of South Africa unfair compensation

Good day Sir / Madam

I really need urgent assistance.

I have been employed at Collect a Debt (Pty) Ltd since December 2018, in a "casual worker" capacity, as a "Collector", as per my employer, to "see if you can do the work and execute the drafting of documents".

Then only on 31 January 2019, handed a Contract of Employment, with a formally starting date of employment from 1 February 2019.

I have been compensated on a weekly basis by an eft payment of R1 000.00 per week until February 2019, when I was paid by eft a monthly salary of R4 000.00 up until today.

In the meantime I saw I acquired a "re-assigned" title of Admin Assistant, as per my payslip.

I met with my employer on two (2) occasions to discuss the salary I receive and the fact that I have, when asked at which salary I require, answered a starting salary of R6 500.00.

It is my firm believe since I was unemployed for a few months beforehand and had experience in civil litigation field, my employer made use of this information to employ me, in the legal department, and keep me salaried at the breadline level.

I have been, since 1 December 2018, sorting, arranging, diarising and drafting 900 red(legal) files that was in extreme and total neglect and disarray since the previous "legal/admin person" left this company.

I draft various Court documents such as Summons', Default Judgments, Warrants, Notices, Plea's, Affidavits and different correspondences with other Attorneys and firms on a daily basis.

I came with the experience of drafting of legal documents in civil litigation.

The "legal department" is flourishing, garnishee payments, attachment, removals and payments are primarily in place with excellent returns.

With my last meeting with my employer, she stated that the Sheriff fees and registered post expenses are high and she cannot increase my salary, AND it will negatively affect other employees.

What I cannot fathom is the fact that when you are establishing a new department in your firm/company, are you not supposed to do financial projections for at least the next three (3) years thereof? Just a thought.

Hope to heart from you soon.

Thanking you in advance.

A Lemmetjies
ID: [protected]
CELL: [protected]
Email: [protected]@gmail.com
COLLECT A DEBT (PTY) LTD

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7:36 am EDT
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Department Of Labour Of South Africa uif

Date: May 15 2019
Call to UIF: 12.05pm to 1.30pm
Call Number: [protected]

My company pays UIF to SARS every month.

We have an ex employee trying to claim UIF. She was a contracted employee SARs code 3601. She's been told contractors can't claim UIF, which is nonsense!

Constant reference to S18 (2) of the Skills Development Act on websites is disingenuous to say the least, as it refers to learnership contracts and not the multitudes of people who are genuine contracted employees, whose contracts have ended.

I have been listening to muzak for 1h 24m to confirm our company's UIF Registration Number. Every 10 minutes or so, I am told I am a valuable client, we are experiencing high call volumes then hear a ring tone, which never becomes a call, just reverts to the muzak.

The contempt with which this Government holds the people, and its taxpayers is unbelievable. These problems are not new and are a disgraceful reflection on employees of the State. UIF has been disgracefully administered for at least 10 years.

Shame on you!

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2:38 am EST
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Department Of Labour Of South Africa non payment

From lodging a claim on September at brits (madibeng) Labour Center, I've been going back and forth whereas they keep telling me to come sign up and calling non-stop whereas they say my claim has been approved but sadly until now i haven't received any cent from them and it is very difficult as am not working, no money for kids clothes, no food etc at this point I do not know where to turn to or should I seek legal help.

Yours truly
S m botsi

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9:44 am EST

Department Of Labour Of South Africa no payment or feedback received

I am currently on maternity leave I have signed twice already however the uif have withheld my money claiming that I owe them I have submitted all documents proving to them that I was not employed while recieving funds from the uif since the 6 september 2018 Iam waiting for this matter to be resolved I constantly contact the roodepoort office where I applied as well as the provincial office nobody assists when I adk to speak to someone of authority nobody is available I leave countless messages and my calls are never returned. Nobody can tell me when this will be resolved I am sent from pillar to post! I tried calling the headoffice but the call centre agents are even more incompetent and unprofessional than the employees at the local office. Where is the sense of urgency or accountability how must I support my newborn baby!

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9:22 am EST
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Department Of Labour Of South Africa uif non-payment

Dear Sir/Madam
I was unemployed from January 2018 to March 2018 and put in a claim for benefits. After filing all the necessary information I had one response dated 1/3/2018 saying I will receive feedback in due course. To date after numerous letters and phone calls I am still awaiting a reply. I have not received any money or a reason for no payment. Please could could you check my correspondence and advise me what course of action to pursue now.

Thank you
Brenda von Elling

Ref :Ticket EDFE0975AD703 CASE NUMBER [protected]

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12:24 pm EDT

Department Of Labour Of South Africa uif

UIF paid for my late husband peanuts when he was a working professional for 36 years, the widows of his subordinates with less salaries, less years which we in the support group with got 3 times more, I just need an explanation and if I ask I'm being seen as greedy, I need help I can be contacted on [protected], I contacted the department of labour in Ermelo and I'm not getting any explanation, if what I got is right I need to be told that not about the system's which I don't understand, all I want is what was due to me, I'm not greedy just need an explanation and to be taken seriously and not brushed off!

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10:22 am EDT
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Department Of Labour Of South Africa uif

The uif claim is be we must pay pay them but when it comes time form them to pay us they got they issue it out money why implement it if you'll going to have issue pays us back when itz required and and we have to paybso may years and you pay for they period and tune you'll wish to so wake up and pay our money and get people that knows they job in the department of labour and know what's they are doing not sitting on they [censored] and talk stories with each other and working the time they want

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1:14 pm EDT
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Department Of Labour Of South Africa deceased uif

My sister passed in April now your office in Brits doesn't want to for what she worked for, im unemployed and we have a 74 year old mother so how is it possible that she doesn't qualify for insurance while that money was deducted from her salary.Yes she passed childless but what about her mother.There are some of her loans that needs to be paid so how can my mother pay with her pension .

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3:20 am EST
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Department Of Labour Of South Africa uif claim unpaid

Hi

I applied for my uif as I have been dismissed from my company in October 2017, I then applied for my uif at my local labor Dept in Nov ... I received a sms stating that my claim has been approved and was given a date on the 7th of December for my first signing .. I then went to sign on the 7th of December to sign and was advised with 10 working days I will receive my first payment.. till date I have not received any payment.. I am still unemployed and am running up n down to the labor Dept to find out what's going on but there's no responses of proper reasons as to why I haven't received my payments yet... Please can you assist ...

Thanking you in advance ...

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1:31 am EST
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Department Of Labour Of South Africa payment not received for 4 months

Good day,

To whom it may concern.

I was Retrenched at Atok Bokoni Platinum Mine on the 31st of July 2017.

On the 24th of August 2017 I did Apply for my UIF at the Department of Labour in Polokwane. They said I must wait 35 days and then come back to sign the payout.
On the 12th Of October 2017 I did go back to sign the payout and they said that it haven't been professed yet and I must wait another 14 days.
On the 26th Of October I went back and they said that I must come back on the 3rd Of November 2017.
So on the 3rd Of November 2017 I went back and signed for the payout. They said if I didn't receive my money in 10 working days I must come back.
So after 10 Working days my money is still not in my account. I went back and asked why inst my money in my account, they said its still in processing order. I must wait another 5 days and then come back. After 5 days I went back and they only give me the customer care line number and said I must phone them.
This morning on the 22 of November 2017 I tried to call the number given but the people on the other side puts the phone down when they "transferring" me to the right department.

I think its not acceptable, I have a house that needs to be payed, I have vehicle that need to be paved, I must buy food for my children. I cant provide for them because the UIF only sends me away overtime I am going there and give me days and time that I must be there of phone numbers that I must phone and then there inst any help.

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7:21 am EST
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Department Of Labour Of South Africa Lack of assistance

Since November 2013 we have been trying to have our account resolved with the Workmans Compensation Division of the Department of Labour. We owe a small fortune to them which we want to pay. The problem is that our classification is incorrect and I am not getting assistance in having this resolved. They have corrected our classification but only backdated it to 2014 and not 2012 when the Company started. I correspond with them on a monthly basis to no avail. All we want to do is have the issue resolved so that we can pay and get a compliance certificate. Please can someone advise who we can escalate this to as every month we are directed to another person.

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Masede
Pretoria, ZA
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Feb 09, 2017 6:33 am EST

Please forward your complaint and contact details to Masede.mosima@labour.gov.za

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Department Of Labour Of South Africa is ranked 8 among 40 companies in the Government Services category