[Resolved] PC Richard & Son / shame on you richard you are not reliable and you just lost a real good customer...
Pc richards is a place where i've shopped for many things.. The salesman ola yusuf was unhelpfull... The service dept on the other hand is the worst... Dont buy extended service contracts from them... First they sell you a contract for lets say 3 years and the appliance you buy has a year warranty on it already.. So they beat you for a year off the bat... Then you call them for service, that took them over a month to try and fix my dishwasher and you get no service at all!!! Honesty.. Integrity.. Reliabilty.. [yeah right]
I for one will never shop at pc richards ever again... Cost me twice to install the dishwasher I bought from them.. And they could care less shame on you richard you are not reliable and you just lost a real good customer... K sturm... One very pissed off customer...
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
P.C. Richard & Son Service's Response, Jul 22, 2011
P.C. Richard & Son has stood behind everything we sell for over 101 years. You are obviously having trouble but we want to help. Please email me personally. I am sure we can do something to rectify the situation to your satisfaction.
Rick Gioia, Service Division Manager.
More PC Richard & Son Complaints & Reviews
- Ajrichard.com - Avoid this website at all costs 
- [Resolved] PC Richard & Son - everybody knows extended warranties are a scam. here's more proof: 
- P. C. Richard & Son - the worst customer service 
- P. C. Richard & Son - sold me defective hdtv as new 
- [Resolved] PC Richard & Son - pc richard will not refund or exchange any t. v. over 30&!.in other words they do not return or exchange expensive items. buyer be careful. 
- PC Richard & Son - p c richard & son for installation of after market car alarms as they don't seem to know.
- PC Richard & Son - salesman joe botros calls me just as casual and breezy sounding as he says.
- PC Richards & Sons - Levittown Store - samsung french door refrigerator
- [Resolved] PC Richard & Son - how is it they don't go out of business?
- PC Richard & Son - the installers crushed the exhaust pipe and broke the gas line valve and did not even mention it to me!