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Payday Loan Resource Center / unauthorized membership and fee charged to my cc 2 months will not credit back even after filling out their refund form

1 Glendale, AZ, United States Review updated:
Contact information:
Phone: 866-575-0260

i applied for a payday loan on line but was denied because i do not have a checking account. i am on social security disability and receive a bank one cashpay card where my funds are deposited on the 3rd ea. month. i received a cancellation confirmation # from the company of 2218170 and was told to fill out their refund request form at www.cancelidtheft.com, which i did. i was also told i would be emailed with the company and never was. i was also told the 77.62 they took over 2 months would be refunded to my cc. as of today nothing. on the refund form it asks for a routing number for my checking account, i do not have a checking acct and i don't know what the routing number is for the cashpay card they they stole from. it also asks for the check number, which again all i have is a 16 digit cc number. i need this unauthorized monies back!

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Comments

  • Ke
      14th of May, 2008
    0 Votes

    I applied for a payday loan, but when I seen all these other fees for such things as ID theft protection, Ichoose not to apply.Somehow they took money from my account anyway.I want my money back.How do I get it.

  • Jo
      29th of May, 2008
    0 Votes

    So far this frad loan company has taken a total of $ 104.75 causing 4 nsf charges to my account of $35.00 each! I am
    demanding my money back and all charges! Contacting a lawyer and Better Business Bureau. This will stop!!

  • Ma
      13th of Jun, 2008
    0 Votes

    I am not going to let this company get away with this unauthorized withdrawal from my account I am very upset. I am also on SSDisibility and I think it is heartless for some scam company to take funds from your account without any written permission or otherwise form of consent, I certainly haven't ordered anything from this IDCustServ.com.

  • Be
      27th of May, 2009
    0 Votes

    ON May 27th 2009 I looked at my bank account and I was charged $17.97 from a company named Online Resource Ctr. I called the phone number on the electronic check that was provided 1-866-955-0833. When you call the number you listen to a 5 minute recording and then I got a live person. When you talk to someone from there... I talked with an Anne, and asked her to explain this charge. I was told that this charge was for a subscription. I told her that this was fraud and that I never authorized the charge. She said, ok, and said she will make sure that no additional charges come out of my account. I let her know that's fine, but that she will make sure to refund/credit my account for the $17.97. She said, "Oh, sorry, cannot do that" ...bye! I called back... and asked to talk with a supervisor... I was told, "no supervisors" ... and again I inquired about this "subscription" ... I'm told, oh, your account canceled, and I again said, you need to refund my account for the monies that were taken out.. again, she said, we cannot do that, bye... I am furious. I then look up this account on the web site and see already MANY REPORTS AGAINST THIS COMPANY and wonder why nothing hasn't been done. This is clearly fraud!! This company needs to be reported and charges placed against it. I have filed complaints with the BBB, Fraud Unit, and IC3... I encourage everyone to file... this company needs to be stopped.

  • An
      3rd of Aug, 2009
    0 Votes

    I have had the same thing happen to me. Online Resource Ctr, ID protection site, PDL Resource site and protected management have taken over $103.92 from me over the past two months. Two payment of $17.97 and two for $33.98. My bank is refunding the money and i am changing my account number. I complained to the FBI (internet crimes) and consumer fraud reports. These companies used 4 different names and when i input the web address for each company...(they were provided on the check)...they all directed me to the same website. The crappy customer service people agreed to cancel my "membership". I do not know how they got my info...but i hope to heck this stops. Continue to file complaints and hopefully we will stop them.

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