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Pastel-ID / unethical behavior; scam artist

Posted: Jan 17, 2018 by   User 
Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
Santa Monica, California
United States
We hired Melissa Bacoka, owner of Pastel-ID [protected]) for interior design services.
We paid her a retainer of $3, 000.00 in May 2017 before agreeing on a proposal (w/signed contracts) for the project. After we gave her an initial deposit of $22, 000 in August of 2017 as well as another payment of $2, 700.00 for early furniture purchases, she disappeared. We reached out to her via email, phone, instagram, facebook. She responded once (late October 2017) to say she had been traveling and then we did not hear from her again. We continued trying to reach out to her. We saw no sign of her (even searched obituaries) until she posted a picture of a cocktail she enjoyed at Musso and Frank's Grill on December 29, 2017. She has still refused to return our calls and emails.
We are hard working people with children. We hope to warn others about Pastel-ID and Melissa Bacoka. She and her company are a scam.


Complaint comments Comments (2)    Updated: Complaint country United States Complaint category Home & Garden


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A  20th of Jan, 2018 by  User  Agree Disagree 0 Votes
I've recommended her three times, and I have had two clients report that this has happened. -Craig Gore
A  20th of Jan, 2018 by  User  Agree Disagree +1 Votes
I have recommended her twice after working with her successfully- And I have had 2 clients report that this has happened with large sums of money.

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