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OntoDVD.com / Do not trust anything they say as they cannot deliver as promised

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Have not go a good word to say about these so called pro people they have more excuses than sinking of the titanic.Orders promised not completed or delivered on time. Do not trust anything they say as they cannot deliver as promised. I was promised 7 to 10 day turn around for my work had to fight to even get them back. The owner said that if any staff had promised that turnaround time they would not be working there (beware staff.) Please never never use this company.

Ko
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Comments

  • Ch
      11th of Apr, 2012

    It always amazes me that people will revert to sites like this to vent their frustration rather than speak to someone at the company. As the owner of this company, I totally acknowledge that I made those comments, and the reason is very simple. Due to the nature of our business, it is virtually impossible to provide a specific turnaround time for an order. We provide an estimated turnaround time, and this is subject to change. Finally, NO customer has ever had to "fight" to get their order back, the only time this happens is when an individual refuses to pay for the work carried out.

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