Nubiotix Health Sciences / False advertising and poor customer service
I called the phone number that claimed to offer a free trial of nubiotix. However, the catch is that you pay for shipping and handling. It is also a automatic shipment program. After I said no to the offer several times, the customer service offered the product for $19.96. I did place an order unfortunately. When I called to check on the status of my order, the agent stated that "my order had been cancelled. " I didn't cancel the order, but somehow the order was cancelled. The company didn't plan on giving me a refund either. I had to call back several times before I was able to get a 100% refund. The customer service agent said that she could refund 15% of my money. When I told her that I was reporting them to the bbb, she immediately refunded 100% of my money and cancelled my account. I am going to report them to the bbb because their practices are unethical. I am thankful to be done with that company. Therefore, buyers beware!!!
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