Menu
Northern Leasing Systems Customer Service Phone, Email, Contacts

Northern Leasing Systems
reviews & complaints

northernleasing.com
northernleasing.com

Learn how the rating is calculated

3.3 28 Reviews

Northern Leasing Systems Complaints Summary

16 Resolved
12 Unresolved
Our verdict: While Northern Leasing Systems has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Northern Leasing Systems has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Northern Leasing Systems. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Northern Leasing Systems reviews & complaints 28

Sort by:

Newest Northern Leasing Systems reviews & complaints

ComplaintsBoard
V
1:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Northern Leasing Systems Bad service

I'm another "victim" of the Northern Leasing fraud. I recognize that I signed a 4-year lease and I fulfilled that obligation. It wasn't my smartest decision, but I accept that part as my responsibility. Since that obligation, however, it has taken over 2 years to reach a company representative and actually cancel my contract.

After being assured by a representative of Northern Leasing (who, of course, contacted me promptly when I changed bank accounts) that I would be notified of my lease expiration, I trusted that they would contact me in a timely manner to alert me of my lease expiration date. I didn't worry; I was assured that "they'd call me". I trusted that agent. My mistake!

After fees were continually drafted from my bank account for what seemed well past my expiration date, I began looking for a way to contact NL. I left countless voice mails with no response. NONE. I also emailed. Silence. I moved in a very remote place, and we were only able to gain reliable Internet access in March of 2008. I was finally able to look them up, when I found more numbers and contacted them.

Their agent, Angel, refused information to me and even hung up the phone. When I first began my innocent inquiry, she started speaking to me in a raised voice with obvious impatience. In hindsight, I see she and her colleagues must take calls like mine all day. Except - at that point anyway - I wasn't angry.

I phoned back two days later...and I ended up with the same rude representative on the phone - Angel. After assuring her I had taken the required steps, including writing multiple emails (to which I did NOT receive a reply) and mailing back a piece of equipment I hadn't used in years, she forwarded me to her "Team Leader" - a Mr Shawn Williams. He was actually very professional. He couldn't do anything to address the fact that his product was misrepresented, but he did assure me April 1 would be my last payment as he would reduce the 30 day processing fee upon return to just 14 days. I wasn't happy, but I thought my unpleasant affiliation with NL was over which brought relief.

Come to find out, they tried to draft my account again today (May 1). I phoned NL and this time Zach Bynoe tells me that there is nobody in the office named Shawn Williams, and that my file did not note the agreement that Mr Williams made verbally to me. Although I mailed the package priority, it took was over a week before their "system" logged it as received. And Zach could only respond to what "his system" noted. (Like it's a client's responsibility what gets noted in their "system"!)

I contacted my bank's fraud department. I'm writing notes like these. I was taken hook, line and sinker from the very first integrity-less salesman who "hooked me up" with this equipment. I speak to hundreds of would-be business owners every year. I can assure you that I will share this experience with them.

Again, I accept that I made a poor business decision in signing the lease. Lesson learned. But getting out of this lease has been traumatic, and they seem to hold the cards with nobody at their call center having any authority to respond to any situation. Zach told me his supervisor's name was Larry, but he wouldn't allow me to speak with him. He denied me the agreement made by this ghost named Shawn Williams. I asked him to go listen to the taped phone conversation. I don't believe that they actually will.

Is it the New York Attorney General who receives complaints...or the state of my former business...or even my current state or residence? I'm the next one in line!

Read full review of Northern Leasing Systems
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
1:48 pm EDT

Northern Leasing Systems did not sign with northern leasing

Somehow Northern Leasing along with Global Pay changed my merchant services provider from CynergyData to Northern Leasing and Global Pay. I did not catch this for a couple of months. I did not sign any contracts with either company - how did they get this done? I am going to have CynergyData change my credit card machine back to the customer number I have with them. If this does not work I will try changing my bank account number. Any other suggestions if these fail. From what I am seeing on the web this company needs to be put out of business (if you call this business) permanently. Isn't there someone somewhere who can help us?

Read full review of Northern Leasing Systems and 3 comments
Hide full review
3 comments
Add a comment
K
K
killyoself
potook, US
Mar 31, 2010 7:58 pm EDT

also, DO NOT CLOSE YOUR BANK ACCOUNT

a lease is a lease, you cant get out of it. closing your bank account will only screw you over in the long run. it wont go away.

just pay it!

K
K
killyoself
potook, US
Mar 31, 2010 7:57 pm EDT

uh, ###, the guy is saying he wants to go back to cynergy data. GLOBAL PAY is the company screwing him.

say what you will about northern leasing, but in the end, they're the largest leasing company in america.

cynergy data is a class act.

do you realize how many companies will give you rates 2% higher than they should be and then never answer their phones? do $80 dollar leases for 5 years when it should be 35? ive seen it all.

you ran a 2, 000 dollar transaction on a non live site? what?

why is it being held? they dont just hold money for no reason.

sounds like you dont have your facts straight (and can't read)

J
J
Jason S
cumming, US
Aug 20, 2009 4:59 pm EDT

We too are going through a similar issue with this Cynergy Data. A lady by the name of Christine was managing our cancilation.

To get you all up to speed with our situation. We originally signed up with SmartPayment Solutions in October of 2008 and in the begining everything was fine until we started to notice extra charges being run through our connected bank of america account. We were using SmartPayment to process our ACH transactions and a company called EquityCommerce (Another scam company) was processing the credit card transactions. When we went to confront SmartPayment about the issue they were friendly and tried there best to resolve the issue and they even gave us the contact information for the Credit card proccesor ( Equity Commerce ). So we contact Equity Commerce and they told us that we didn't even have an account with them. I was furious and thought that it was Smart Payment Solutions who was at fault. Come to find out it was Equity Commerce who made the error. Equity Commerce moved our account to CyneryData with us even knowing they stated because it was hi risk.

We contacted CynergyData to close the account and get all remaining credits released from the account. The main issue was that we processed a card for 2, 000 dollars through a virtual terminal in January 09 ( over eight months ago) they stated that because the site was not live we could not get access to the money because of risk of charge backs. Well i contacted Visa which was the card type of the 2, 000 transaction and they have a limit of 120 days before anyone can report a fraudulent transaction we were well over that time limit. Till this this day they are giving me the run around and not canceling the account. I faxed in a letter with the information they required on it for cancelation but then they said that my signature was not on the original contract so they could not process it. They also lied and said that they left several messages for me to inform me with that news but I never received any calls from them. Up until the date of this letter they still are holding my funds and collecting interest on it on there end. The funds are probably in a high interest bearing account that they own.

Guys do not use CynergyData ( Cynergy Data) www-cynergydata.com they are scams!

Also Equity Commerce is an affiliate to CynergyData as well as Solveras Payment Solutions - www.solveras.com and they use CynergyData as their credit card processor. We are now going back to Authorize.net where we have our other gateway accounts setup under. I am so upset that we had to learn the hard way but I am writing this to warn others of these horrible companies.

ComplaintsBoard
L
2:02 pm EDT

Northern Leasing Systems identity theft!

Northern Leasing filed a Judgment against my company and me personally on some debt supposedly my company has with them and is not true. I never did business with them, I had nothing to do with their company and I need to remove this judgment filed in NY, I was never served with any documents and I have no idea what this case is all about. I'm in California they in New York, never done business in NY, have not being in NY for the pass five years.

Read full review of Northern Leasing Systems and 1 comment
Hide full review
1 comment
Add a comment
H
H
harihara123
, US
May 08, 2017 11:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Did you solve it? I am in a similar situation. I don't even own a business. They are saying i signed as a guarantor to some transaction. I filed ID theft report with police, I filed FTC ID theft report...and sent all to them. They continue to harass me and threaten to initiate civil suit in 10 days. Does anyone know how to deal. I have filed with TX AG office, NY AG office, CFPB, NY Consumer Protection. They are asking me to sign an affidavit of forgery, and send them my cancelled check, and copy of the back of the credit card. I am unwilling to do this, and the company says that if i dont send them those, they will initiate civil suit against me. I live in Texas. A person by name of Julissa Contreras, Account manager from their Legal Collections department is sending me all the letters and calling me.

ComplaintsBoard
V
5:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Northern Leasing Systems credit card terminal fraud

I'm another "victim" of the Northern Leasing fraud. I recognize that I signed a 4-year lease and I fulfilled that obligation. It wasn't my smartest decision, but I accept that part as my responsibility. Since that obligation, however, it has taken over 2 years to reach a company representative and actually cancel my contract.

After being assured by a representative of Northern Leasing (who, of course, contacted me promptly when I changed bank accounts) that I would be notified of my lease expiration, I trusted that they would contact me in a timely manner to alert me of my lease expiration date. I didn't worry; I was assured that "they'd call me". I trusted that agent. My mistake!

After fees were continually drafted from my bank account for what seemed well past my expiration date, I began looking for a way to contact NL. I left countless voice mails with no response. NONE. I also emailed. Silence. I moved in a very remote place, and we were only able to gain reliable Internet access in March of 2008. I was finally able to look them up, when I found more numbers and contacted them.

Their agent, Angel, refused information to me and even hung up the phone. When I first began my innocent inquiry, she started speaking to me in a raised voice with obvious impatience. In hindsight, I see she and her colleagues must take calls like mine all day. Except - at that point anyway - I wasn't angry.

I phoned back two days later...and I ended up with the same rude representative on the phone - Angel. After assuring her I had taken the required steps, including writing multiple emails (to which I did NOT receive a reply) and mailing back a piece of equipment I hadn't used in years, she forwarded me to her "Team Leader" - a Mr Shawn Williams. He was actually very professional. He couldn't do anything to address the fact that his product was misrepresented, but he did assure me April 1 would be my last payment as he would reduce the 30 day processing fee upon return to just 14 days. I wasn't happy, but I thought my unpleasant affiliation with NL was over which brought relief.

Come to find out, they tried to draft my account again today (May 1). I phoned NL and this time Zach Bynoe tells me that there is nobody in the office named Shawn Williams, and that my file did not note the agreement that Mr Williams made verbally to me. Although I mailed the package priority, it took was over a week before their "system" logged it as received. And Zach could only respond to what "his system" noted. (Like it's a client's responsibility what gets noted in their "system"!)

I contacted my bank's fraud department. I'm writing notes like these. I was taken hook, line and sinker from the very first integrity-less salesman who "hooked me up" with this equipment. I speak to hundreds of would-be business owners every year. I can assure you that I will share this experience with them.

Again, I accept that I made a poor business decision in signing the lease. Lesson learned. But getting out of this lease has been traumatic, and they seem to hold the cards with nobody at their call center having any authority to respond to any situation. Zach told me his supervisor's name was Larry, but he wouldn't allow me to speak with him. He denied me the agreement made by this ghost named Shawn Williams. I asked him to go listen to the taped phone conversation. I don't believe that they actually will.

Is it the New York Attorney General who receives complaints... or the state of my former business...or even my current state or residence? I'm the next one in line!

Read full review of Northern Leasing Systems and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
M
M
MeghanB
Los Altos, US
Feb 02, 2011 11:49 pm EST

You should file a complaint with the California Attorney General Public Inquiry Unit:
Public Inquiry Unit/ Office of the Attorney General/ PO Box 944255/ Sacramento, CA 94244
ag.ca.gov/consumer/general.php
After I complained, i got a phone call and it was helpful. Law enforcement should know what is going on!

A
A
aaron
New York, US
Sep 21, 2010 3:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am an attorney in New York with experience handling cases filed by Northern Leasing and MBF Leasing. I am located within walking distance of the NYC Civil Court in lower Manhattan, where Joseph Sussman files these lawsuits. I offer a low flat rate to defend people who have been sued by these scoundrels. I have several years of experience in dealing with Northern Leasing and MBF Leasing, and have achieved excellent results for my clients. I look forward to helping you. Call me for a free consultation at:

Ariel Berschadsky, Esq.
110 Wall Street, 11th Floor
New York, N.Y. 10005
Tel: [protected]
www.berschadsky.com

S
S
simpsonsj
, US
Apr 06, 2010 5:08 pm EDT

They should be put out of business--I live in Texas and the banks and the attorney general has done nothing to stop these people. Anyone know an attorney who will take on a class action suits? Count me in!

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Northern Leasing Systems Scam and cheating!

My story is much the same as the rest. I owned a small store and one day a representative from Neos Merchant Solutions came in and talked me into trying their Rewards Card program claiming it was all the rage, would increase my business, retain customers, and I would have all these great reports to show me how well it worked. Once I was signed up my rep disappeared, the customer service was non-existent, reports were difficult to retrieve and understand, and it was next to impossible to order additional supplies. I eventually stopped using the Rewards Card program because it was costing me more then it was worth.

The biggest surprise came a few months later when I closed my store. I was able to cancel the Rewards Program but was informed by Northern Leasing that my lease contract could not be canceled and I would have to pay on it for two more years. Needless to say, I was shocked. The Neos rep had just slipped that past me. I have already paid Northern Leasing over $2,000 in monthly lease payments plus property taxes on the machine. In addition they charged me $25 to fill out the county property tax form which I could have easily completed in minutes myself for free. I have returned the machine at their request but, Northern Leasing still wants another $1,900 plus interest and late fees to buy out the lease. That is over $4,000 for a machine which costs $399.

Northern Leasing has been calling my personal residence several times a day and has been sending threatening letters. They are now threatening a law suit. They call me in the middle of the day when I am at work and every time I try to call them I get an answering machine no matter what time of day it is.

These companies are dishonest and deceitful.

Read full review of Northern Leasing Systems and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
Stacy Strauch
, US
Aug 17, 2015 5:54 pm EDT

Scammed in 2011, my small business - I was lied to about it all. I cancelled contract in 24 hours. Salesman would NOT pick up machine they tried ' to chg me $1600 for ( a $300 Mach...I looked it up) credit card machine but their fees on transactions would save me So much $! All a lie . I still receive a contract . I finally paid someone to return the equipment to the sales rep.
Now on my credit 5 Times- 5 entries in every category. Credit bureau working on it but I'm afraid they won't budge. Lots of folks mad for very same reasons. My business closed in 2011 n still this continues!

L
L
lollipoprooster
Portland, US
Jul 21, 2010 1:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had same thing, but it was year 2005...and I already paid them all fees and etc. and plus returd to them Machine...

plus I paid then 43.16 last fee...after 6 years! I just got letter from Collation, that I owe $43.16
guys what should I do! I can't find proof of check, but they are in my queken system (nova systems) and the fee!
my email is lollopoprooster@gmail.com

thanks!

D
D
DanielBowman
Palestine, US
Dec 20, 2009 4:35 pm EST

I have the same situation with Northern Leasing happening to me right now. Please contact me with any information that you can share with me as I am speaking to an attorney about a possible lawsuit against them. Thank you. you can contact me at lone_free_ranger_85@yahoo.com

A
A
anothvictm
Oxnard, US
Aug 26, 2009 4:30 pm EDT

I just paid them $2, 500. And like many they took alot of money from me before this. I spoke to an attorney and he said it's a scam what they are doing, and since it is alittle bit of money they take from so many bussiness the courts won't really care for those type of cases unless we all unite. But most of us say it's not worth it and let them get away with it. And exactly how I read from other pissed off people on the internet, they have done to me they said they didn't receive equipment. And if they said they did receive it most people said that Northern Leasing told them equipment was damaged. How can we win this company if they are liars and scam professionals! Now they want me to sign a paper where it says I will not persue them legally?.

R
R
Richard H. Watts
Bernville, US
May 19, 2009 10:51 am EDT

Our story is much the same as the others. We were also told that this was a month to month lease and that it was cancelable. Upon finding out that this was not the case we tried to have the processing company who sold us this lease buy it back becasue that is the only way that Northern Leasing will cancel. This company is very confident in its practices, it has been riping off small businesses for over 10 years obtaining profits exceeding over 180 million dollars by abusing the good natured business man. They are also confident in there pursuing any court matters becasue in their fine print you as the business owner must pay their legal fees. This is a catch 22 for all business owners. If you don't pay the lease, your liable for their attorney fees, your attorney fees and the balance due on the lease. Someone out there should stop this company from abusing the small businessmen and woman of america.

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Northern Leasing Systems Unauthorized charges!

In 2001 I signed up to be able to process credit cards with a company called NPC. My Spokane representative was kind and helpful and seemed to be open about the binding nature of the contract. I knew I was in it for 4 years, but I needed it and wasn't planning on going out of business in that time. I don't have a copy of the contract and don't know if I ever did. The lease agreement for the processing equipment was through Northern Leasing out of New York, NY. I maintained my account and paid all fees faithfully for over 6 years without complaint or problems. I then decided to cancel my account to use a different online processing service instead.

I contacted NPC in April of 2007 to cancel my account and return the equipment. They kindly helped me through the process and my processing account was closed. I was then told by the NPC representative that I would receive shipping labels in a few weeks to return the rental equipment.

I waited for almost two months before calling NPC to inform them that I hadn't gotten the labels. They said they would issue new ones and they may take as long as 4-6 weeks to receive, but I would be entitled to a refund of rental fees once the equipment had been returned. I waited another 8 weeks and called NPC again. They had been very civil with me up to this point. I was informed that they never send shipping labels and that I must contact Northern Leasing directly. I had made no mistake. When I pushed for an explanation I was transferred from the nice sounding woman to a much tougher less kind representative out of New York. She cut me off and refused to listen to my case. She refused a refund and hung up on me.

I then contacted Northern Leasing and began to tell them the story and asked them how I could get a refund. They refused to give me a refund but gave me the information on how to return the equipment. I returned it and they signed for it in September of 2007 (signed by Vito no kidding!).

I also contacted NPC again to ask them why I was told to wait for shipping labels and asked them for a refund. They refused the refund again and told me it must have been my error. I asked them if they have records of my calls and she said she was looking at them as we spoke. I asked her what the records said was the content of the two previous calls and she refused to divulge that information. I was now getting the run around. The voices sounded almost identical to the people I had talked to at NPC.

Fearing Northern Leasing would continue to tap into my bank account. I put a stop payment on them for October. They promptly sent me a letter to my current address informing me that they must be paid. I contacted them to find that the payment in October was for the month of September. Legally, I had to pay it. The representative said I could either send them a check or just let it come out of the account in November. The representative also told me that after that payment was received that all my obligations had been completed and I would receive a letter announcing that the account was closed.

The final payment came out of my account in November. However, I never received a letter to notify me that the account was closed with Northern Leasing.

I then received a phone call that said I missed my October payment and needed to remit that as soon as possible. I called back and explained to the representative that I had blocked the October payment, but that it had in fact been paid in November and that the account was now current and complete. She acknowledged that fact, said she updated their computers to show the account paid in full and said a letter would be sent to notify me that the account was closed and I had no further obligations. I never received the letter.

I just found out that they have withdrawn another payment in December on the 12th. I had been watching the first few days of the month, but rather then follow the normal pattern, they instead waited for 12 days then took my money. This last removal is without my authorization or permission and not consistent with past withdrawals. It also comes after two different representatives had given me verbal confirmations that the account was closed. It is an illegal access of my account.

I called Northern Leasing to get my money put back into my account and they said they would send me a check in 4-6 weeks. As this was unacceptable to me, I asked for the money to be put back into my account immediately. They refused. A woman who would only identify herself as Ginger(and sounded like the exact same woman I had been dealing with all summer) instead asked for more information from me to send the check. She said the only address she had on file was from 6 years ago (which is when I had started the service).

Suddenly they did not have my current address on file any more and needed more information from me to return the money (funny how they have my current info when they send me letters to pay them, but they don't when they need to send me money). I asked for her full name. She refused. I asked for her employee number. She refused. I asked how I could get in contact with her. She refused. I then demanded firmly that my money be deposited today and Ginger gave me over to Larry Moylan's message machine. To date I have not heard back from them.

When I first called NPC in April I was talking with a nice sounding woman with a sweet southern accent, but after that I was passed on to a much tougher New York sounding woman who refused to even let me finish my sentences. She was remarkably similar to the woman I talked to at Northern Leasing. I was treated like an angry child rather than a person with a legitimate issue to resolve.

During the course of my conversations with NPC and Northern Leasing I was hung up on three times, put on hold to calm down once, then, when asking to speak with a supervisor, I was twice passed to a Larry Moylan's answering service to leave a message on a machine that was never responded to. I never used foul language, I never insulted, and I never yelled uncontrollably, but I was certainly firm in my demands for a final refund. I have been left with nothing but the concerns that they will find ways to steal more of my money or, worse, sue me on some trumped up fraudulent charges as they have done to hundreds of other small businesses to date.

I have asked my bank to permanently revoke Northern Leasing's access to my account, but it seems to be a difficult process to protect myself since they will use different names, alternative ACH's and various amounts to circumvent the revoke. I am grandfathered into a great business account, but may have to give it all up to close the account.

Based on a number of suits currently against Northern Leasing and hundreds of complaints about fraudulent behavior against them by small business owners across the country, I fear that if I wait for my refund check (which may never come) that Northern Leasing will continue to accidentally take more money from my account and continue to give me the run around until they are stopped, or I shut down.

They have been strict and unbending with their demands on me, and yet I have fulfilled them all. However they seem to require me to be flexible and patient with their errors. I refuse to wait for a refund check that will probably never arrive. I have been more than patient for 8 months. I have paid over $2500 for a machine that retails for under $300.

They have legally stolen over $300 from the moment I began trying to end the lease in April, and have now crossed the line and are illegally taking money out of my account even though they have acknowledged that my lease with them is completed and closed. This is how they treat their customers that have fulfilled all aspects of their merciless contract (even the illegal and fraudulent ones). I have jumped through every hoop they set out and it is still not ending.

Do not fool yourself into thinking it will end if you just quietly pay them off. You will have to take action to end their access to your money. I am sending this report to all agencies I can find

Sadly, I am reporting on this site simply because Northern Leasing won't refund me a measly $37.30! but I have a feeling they'll be trying to take more in January... huge sigh!

Read full review of Northern Leasing Systems and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
circus monkey
Indialantic, US
Oct 18, 2010 10:28 pm EDT

The same thing happened to me with my small business. I had a $1 buyout at the end of the lease. I sent them the 30 days notice of end of lease intent, and then received a letter from them telling me that the "fair market value" was about $600. I notified them of the $1 buyout clause, they said that they never do that. I sent them a copy of the contract with the $1 clearly there. They continued to draw money from my account, over and above the "fair market value" for a worthless, falling apart, and outdated piece of equipment. After over $600 had been withdrawn (before I actually noticed that the automatic withdrawals were continuing), I requested a refund. They stated that they "never give refunds". Over the course of 2 years after the lease ended Northern Leasing continued to withdraw money from my accout. I received multiple harassing phone calls, from "their attorney", from their "litigation department" and from a variety of their agents. All letters are signed by "Miss Ginger", "Mr. Tito", and similar fake sounding names. I have answered these ridiculous letters with complaints and requests. Their "collection" attempts on money that I have kept them from skimming escallated; I began to answer their "letters" and "demands for payment with very, very, very, very foul language involving their mothers, sisters, and brothers, naming personally each of them from whom I received a "letter". This for some unknown reason upset them, but it sort of made me feel good. I still kept having to go to the bank to dispute unauthorized charges, and the bank kept refunding the money to me. However, whenever Northern Leasing changed its debit date, or the amount by one day or one penny, the charge would go through. I had to sign a block-the-unauthorized-charge for my bank each year, and still somehow the charges get thru, but ultimately refunded to me by the bank. Sad to say that the only way to really stop this is to change bank accounts, which is not easy to do as a small business with multiple authorized automatic drafts as well as automatic deposits are made monthly.

ComplaintsBoard
A
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Northern Leasing Systems - do not do business with this company!

In 2001 I leased a credit card terminal from Northern Leasing Systems. They never sent anyone out to program it even after I contacted them. Frustrated with waiting, I just gave up and told them I wanted to cancel the contract and give back the equipment. I was told I couldn't - I was obligated to a four-year contract. They continued billing me every month...

Read full review of Northern Leasing Systems and 62 comments
ComplaintsBoard
V
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Northern Leasing Systems northern leasing systems ripoff, dishonest, fraudulent business practices, harrassment...

Believe it or not, I just got served by this rip-off loser of a company. We sent back their equipment after they failed to provide a copy of the lease after repeated requests, when they finally sent one, it was someone elses lease! My husband sent back their sub standard equipment with return request receipt. He also called them several times after asking for a letter stating that they received the equpiment; they refused. We have our USPS poof of receipt by them.

The critical point is that they specifically told me that it was not a long term commitment and the lease was based on a month to month basis and as long as I had their equipment. The lease stops upon the return of the equipment.

They added the number 48 to the lease document afterward without your knowledge and permission. The paper and receipt of payment that I have does not indicate 48 months lease commitment.

The other papers that they are presenting were forged by adding the number 48 after I have signed it without my knowledge or permission and only learned about it over a year later when I asked to return the equipment and terminate the lease.

At the time of the papers signing there was a lease agreement that was written in a very small print that is impossible to read and it did not have the number 48 in it when you signed it.

When I asked to have copies of all papers I signed, they gave you only one paper that included the receipt of first payment.

They sent me copy that I recognized as a forged document as I remembered that I specifically insisted on lease as long as I use the equipment and the lease will terminate upon sending the equipment back and they confirmed that by showing me that the document does not include any long term lease beyond the period in which I still have their equipment.

The lease agreement presented to the court as exhibit A IS NOT the same document that I signed. IT is an enlarged photocopy version and I have never seen it before.

I am instructing the court to ask for the original documents (not photocopies) and it might be easier to see that the number 48 was added later, after you signed the document.

Tamra
Austin, Texas

Read full review of Northern Leasing Systems and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
W
W
wvdeedoo
Martinsburg, US
Aug 13, 2010 3:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

We too hve been harrassed by Ruben Garcia in legal for Northern Leasing. Their rep also promised wonderful things 2 weeks in and I cancelled because we were not receiving the services requested. We returned to our former processing company. Northern Leasing sent me a copy of the contract and to my astonishment the contract was not signed by anyone in our company.
We provided copies of signature as requested. We eventually sent 30 individual copies as they continued to say we had no provided the signatures. We even had sent the original registered and they told us the person signing was in the NY office and they were elsewhere.
They have attempted to deduct the amount of $9920.00 without our knowledge. Ruben now threatens that when my father sells his house they are going to collect what is owed to them and the fact that the contract was signed fradulently is inmaterial we had the equipement which we had sent back and now they are sending it back to us.
I guess now I will have to contact my attorney. As for Mr Garcia's phone edicate he needs to go bak to school. Screaming and threatening me over the phone and hang ups and referrals to being and idiot surely is not in the company handbook.

P
P
pedromurray
Hull, US
Mar 29, 2009 5:08 pm EDT

i am four months into the harassment from northern leasing.the equipment i received was to be on a thirty day trial, if i was not happy the salesman would take out the terminal no strings attached.poof the salesman disappears and next thing i am getting bills from northern leasing and they are withdrawing money from our business account.the terminal never worked properly and i have copies of unsigned contracts, but northern leasing could care less, they just keep demanding money and threatening my credit.
i have since hired a lawyer and changed my business account, but it seems as if all i did was anger them, because they then started barraging my business and home with phonecalls.they are rude and unwilling to listen, they just wave the contract over my head, a contract that is not fully filled out.
why do they get away with this, and how do we go about stopping them?the state of new york does not seem to care, and have been unwilling to help me out or even point me in the proper direction.so much for looking out for the little guy.

B
B
Brenda
,
Dec 20, 2007 9:54 am EST

Hi, Sorry about that you are having troubles with Northern Leasing. I am to after 7 years later. I have file a civil suit against them in the US district court in sacramento, Ca. I have created a web site http://northernleasingsystem.net Can you let others no about this site. I thank you Merry Christmas and Happy New Years!

C
C
claire
,
Nov 08, 2006 4:56 am EST

Northern Leasing Systems has scammed me again. The first time i settled and paid because they got a judgement that went on my redit right wen i was buying a home, so i had to pay it. now 3 years later they have cut and pasted my signature on another contract and are trying the same thing again. i need some help getiing this company off my back.
claire

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Northern Leasing Systems contacts

Phone numbers

+1 (800) 683-5433 +1 (877) 325-6469 More phone numbers

Website

northernleasing.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Northern Leasing Systems?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Northern Leasing Systems Customer Service. Initial Northern Leasing Systems complaints should be directed to their team directly. You can find contact details for Northern Leasing Systems above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Northern Leasing Systems. Discuss the issues you have had with Northern Leasing Systems and work with their customer service team to find a resolution.