National Motor Museum Mint reviews and complaints
Theft By Deception
In December of 2010 I purchased 2 Ford Vehicles from their web site for my son in law for Christmas, as he is a Ford salesman and enjoys the older models. Upon completing the order many, many, many pop-ups came up trying to get me to join clubs, add items, and just general additional nusiance sales tactics. I declined all, but at checkout upon checking my...
Read full review of National Motor Museum Mintunauthorized charges, dishonest sales pitches
I first received a phone call from a salesman after 2 years of inactivity. He asked if I'd like to preview a collection of cars, no obligation, and one was mine to keep even if I decided I did not want it. I was skeptical, so I again asked about the no obligation. He said, yes no obligation, in fact, they would even include return shipping. So with that...
Read full review of National Motor Museum MintRip off and rude reps
Ordered stuff in September and that went well but in November and December started getting stuff I didn't order with charges on my credit card. Returned them unopened. Still don't have credit. They only want to credit me the actual cost, not shipping or credit card interest incurred. Tried to discuss with supervisor and was hung up on twice. Last rep wa...
Read full review of National Motor Museum MintSent product not ordered
National Motor Museum Mint - after making HUGE mistake of placing an order based on TV offer, I cannot get rid of these people - they keep sending me more stuff without being ordered and billing my credit card initially supplied.
I have now had my card BLOCK these people, , and I intend to contact the better business bureau - those of us who are being harrassed and robbed by these people need to fight back and spread this word.
I expect they will change to a different name that has a good sound to those like me, who have not had this happen to them yet.
What has happened to simple, old HONEST businesses? These people need to be PUNISHED by whatever means available.
Unauthorized Charges
First of all I never even heard of this company, I found this unauthorized transaction on my Master/Bank Card on 05/05/2009.
I did my serch about this Company and found this is a common practice. I talked to a representive this AM, the told there was a TV promotion for these Minted Cars. Like I said, " I never heard of this company"! The repersentive was so sorry about this, and told me to return any packages from them and they would creited my account. Well I will see. I will keep you up dated.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the 2 pick-up trucks for a toal of $21.90; however, my credit card had total charges of $53.90. The additional $32.00 was for "Club Sign-UP" which I never wanted or applied for. Needless to say, it was a nightmare to get things straightened out. I eventually contacted American Express, and they took care of my problem. Motormint issued a credit on my charge card for all but $7.00 of my bill. I then called Motormint for the final time, and I was told the shipping total would also be refunded. The toll-free telephone number for customer service in Norwalk, CT is : [protected]. You will be on hold for a while, but you eventually get to speak with a representative. If you call the order line [protected], you will be instructed to call the previous number. Overall, it has been a very eye-opening experience for purchasing items seen on TV. I will NEVER buy from Motormint again; or any other TV advertisment. Just remember these 2 words; caveat emptor, when buying.
So pissed
I ordered 3 sets of the1948 @1956 ford pickup for the total of 30.00 When my order came in the mail I was charged 30.00 PLUS 72.65 FOR SHIPPING CHARGES .How do they get away with this? I would think that this would be against the law.BUT they don, t tell you the shipping charges so I guess they can get away with it. It is so SAD to know there are so many dishonest and GREEDY PEOPLE in the world! I have really learnt a lesson in ordering off of the T.V. SO PISSED!
The complaint has been investigated and resolved to the customer’s satisfaction.
Awful company
I was contacted at around 5pm on 10-8-07 and the young lady that I was speaking to told me that they would be sending me out a free 1964 1/2 Mustang for being a great customer. Also that I would be able to view the following vehicles. And that there would be no charge unless I choose to keep it after the viewing time. Well What i found out was that they have kept my credit card information without my permission and were going to bill it as soon as the order was shipped. Even though the sales rep said there was no cost upfront. So if you have ordered from National Motor Mint in the past they have your card info and you need to call them and get it removed so this doesn't happen to you.
The complaint has been investigated and resolved to the customer’s satisfaction.
False Advertisement,
I have ordered from this company twice, the first time I had no problems, the second time I was contacted by phone and was told since I was a valuable customer, I was eligible to recieve a free car, however, they would also be sending me two additional cars/trucks, but if I elect not to keep them I could return them free of charge and I would not be billed until I had the opportunity to receive the order and review it. WRONG, I was billed the very next day to the same credit card they had on file. I decided then not to order any more cars/trucks from this company. On today, 30 Dec O8, I received two more trucks in the mail that I did not order and have a cost of $32.00 have been charged to my credit card. There was not return label enclosed, no phone number for customer service, NOTHING. I tried calling, but they said their office was closed, I will be contacting the Better Business Bureau about this company practice of billing customers without their permission. I am appalled that this is being allowed and this company has not been punished.
Scam charges
The national motor museum mint has charged my credit card 3 times now without my permission. I've called customer serves and they say they've canceled my account yet I keep getting cars and my card keeps getting charged. I would advise that you never give them your credit card #. Also the product is very, very low grade and breaks with lite handling if you don't receive it broken. Stay away from this company! I wish I could say something good about my experience with the national motor museum mint. I'm not a complainer but after being charged over $100 for cars that I don't want and haven't ordered I'm getting a little pissed.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company has cost me a lot of hard earned money and I have nothing to show for it, but the original trucks I ordered...that is all I ordered and they seem to keep taking my money out of my account...that is just plain theft! I have made a complaint to the BBB and also my brother is an attorney at law and he is going to look into what can be done...just plain fraud! Three debits have now been done and I am sick. Please have something done about this. Why is this company even still in business with all the complaints you people have on them?
Very surprised at these comments. I have dealt with them for years. Ordered history of FORD and History of Cadillac collections. Orders were received exactly as detailed. I was very happy with both service and the product, yes, its not all the best stuff but I expected that for the price. I called them once with a question and they were very helpful. No complaints here.
ON MARCH 24, 2014 I RECIEVED 2 CARS IN THE MAIL.FIRST I DIDNT ORDER ANY CARS AND THEN WAS CHARGED 36.90 ON MY CREDIT CARD.TRIED TO CALL BUT 1 NUMBER THE TOLL FREE IS DISCONNECTED AND THE OTHER NOBODY ANSWER. I HAVE TRIED 5-7 TIMES TO REACH THEM . NOW WHAT CAN I DO SO THEY DONT KEEP CHARGING MY CARD.
W. SNYDER
I ordered a few times and everytme it went well
maybe i was lucky or the complainenats were unlucky
I MADE THE MISTAKE OF CALLING NATIONAL MOTOR MINT BECAUSE MY MOM WANTED ME TO ORDER 3 SETS OF CARS FOR CHRISTMAS GIFTS. WHEN I WAS DONE ORDERING, I EXPECTED TO GET A CONFORMATION NUMBER. INSTEAD I WAS BARRAGED WITH OFFER AFTER OFFER OF THE OTHER JUNK THEY SELL. THE AUTOMATED VOICE AT THE OTHER END SAID "SELECT 1 FOR YES & 2 FOR NO". FINALLY, AFTER 10 MINUTES OF THIS I STARTED HITTING THE 2 BUTTON REPEATEDLY TO TRY TO GET TO THE END TO GET MY CONFIRMATION NUMBER. AT THE END, IT JUST HUNG UP, NO COMFIRMATION NUMBER, NO NOTHING.
TODAY I RECEIVED MY ORDER. FIRST OF ALL, THE TOYS I DID ORDER ARE GARBAGE, MOSTLY PLASTIC, & MADE IN CHINA. MAYBE WORTH $4- $5 AT THE MOST. I PAID $25.90 FOR EACH SET. BELIEVE ME, THEY ARE JUNK. DO NOT ORDER THEM!
THATS NOT THE WORST OF IT. I ALSO RECEIVED 12 MORE BOXES OF TOYS & MY CREDIT CARD WAS CHARGED OVER $200! APPARENTLY, WHEN YOU SELECT "2 FOR NO" INSTEAD IT PLACES AN ORDER FOR 2 OF WHATEVER IT IS TELLING YOU ABOUT AT THE TIME! I CALLED THEM & THEY SAID I COULD RETURN WHAT I DIDNT WANT, BUT I WOULD HAVE TO PAY FOR RETURN SHIPPING & THEY WOULD NOT REFUND THE EXTRA $36.80 THEY CHARGED ME FOR SHIPPING, EVEN THOUGH THEY HAD ALREADY CHARGED ME $47.70 SHIPPING FOR THE OTHER GARBAGE THEY SENT ME, & IT WAS ALL COMING TO THE SAME HOUSE! THEY WILL SCREW YOU IF YOU ORDER FROM THEM!
AGAIN I REPEAT... DO NOT ORDER FROM THE NATIONAL MOTOR MINT! THEY ARE SCAM ARTISTS AND LIARS! BLOCK YOUR CARD & FILE A COMPLAINT WITH THE CC COMPANY. THATS WHAT I DID.
I just found a charge for 36.90 that I did not authorize. After I recieved the trucks that were totally misrepresented, I recieved a phone call that without obligation I would recieve a mustang 641/2 free no obligation and a catalog if I want to buy anything else. No charge means almost $40. I will try the toll free # and see if I get results or I may have to go to the bank and see if they will not pay anymore charges to this company.
I ordered the 2 pick-up trucks for a toal of $21.90; however, my credit card had total charges of $53.90. The additional $32.00 was for "Club Sign-UP" which I never wanted or applied for. Needless to say, it was a nightmare to get things straightened out. I eventually contacted American Express, and they took care of my problem. Motormint issued a credit on my charge card for all but $7.00 of my bill. I then called Motormint for the final time, and I was told the shipping total would also be refunded. The toll-free telephone number for customer service in Norwalk, CT is : [protected]. You will be on hold for a while, but you eventually get to speak with a representative. If you call the order line [protected], you will be instructed to call the previous number. Overall, it has been a very eye-opening experience for purchasing items seen on TV. I will NEVER buy from Motormint again; or any other TV advertisment. Just remember these 2 words; caveat emptor, when buying.
I ordered two trucks over a month ago and fully paid for them yet they continue to hit my checking account without my consent. I WOULDNT RECOMMEND ORDERING ANYTHING FROM THIS COMPANY.1b
I had the same trouble with them and they sent cars not ordered, billed me for them and I am so messed up, and not sure if I have received the credit due me! I then canceled with them and keep receiving literature, that I was upposed to be off their list! They said, it takes a month or so, but it has been much longer then that. I am today going to try to get them to quit sending me literature today! I only wanted the first few that I ordered and something should be done about this company and their tactics! Thank You! Sincerely rkoepp!
I ordered the trucks Sunday, I agreed to preveiw the other trucks at no charge to me unless I decided to keep them. Then when it showed my invoice they charged me a 25.00 membership fee! I wasn't given an opportunity to review the charges before it was processed. I tried to call 4 times but, I get a recording that says all circuits are busy. I can't find an email address to respond to or customer service. They sent me an email today that my order was being processed so I contacted my bank before it cleared and put a stop payment on all charges. Hopefully that'll be the end of it, but from what I've read hear it probably won't be. I can't believe they can get away with this crap! I wish I would have seen this site 1st.
Terrible experience
Items were refused because of the persons death and returned to NMMM. They were also informed 2 days after death and told not to reship (this is first week in April). We put in a change of address In mid May they reshipped and sent bills. Was in contact 4 times and was told they would send a return label. They didn't, now they tell me its in COLLECTIONS.
I'm returning items again. They are shipped in light boxes inside plastic bags, and they want them shipped in sturdy boxes. Lot of hassle for made in China plastic.
The complaint has been investigated and resolved to the customer’s satisfaction.
Failed to deliver the complete order
On the 09/07/2008, I ordered 3 remote vehicles for total of $94.07 shipping incl. on 14th I received a free matchbox sized car in the mail but never received the 3 remote cars I paid for. They confirmed receipt of my order, issued a Number 842847, I’m still waiting for my purchase. The cars were ordered by email out of a BCA magazine ad.1. 1966 Dodge Viper, 1988 Chevrolet Corvette, 2000 Shelby Coupe. I have a tracking number but that was only for the free 1:43 scale free 1956 Ford Thunderbird. I assumed the tracking number was for the whole order, but was not.
The complaint has been investigated and resolved to the customer’s satisfaction.
Waiting on next shipment of vintage trucks of yesteryear, over due, account number [protected].
ur all a bunch of ###ing ###
I was bamboozled by this company. I bought product in the past only one time. After that I was charged without authorization. Deception is not the way you do business. I don't appreciate that at all and I had better get every red cent back with the quickness. You should be ashame of yourself. Isn't the economy screwed up enough. Everybody's already feeling it. Are you that desperate that you would trick people into shelling out money that they never intended on giving. This company, and I'm sure many more, should be prosecuted for this kind of trickery. Thank God that I have the sense to know and remember everything that I charge to my account, if not you would probably have gotten away with it as you probably have with many people. Let me decide what I want to buy. That is not your decision.
I am also having problems with receiving products ordered from this company. Very slow service and poor customer service. I will never order from them again and let everyone know to avoid this company.
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