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Mystic Stamp Company / Scam

1 United States Review updated:

Hi, I used to purchase stamps and other items from Mystic Stamp Company for long but they keep on sending so many product items for pay after review. Ultimately I asked them to cancel all my subscriptions and do not send me anything unless I order that. In spite of continuous reminders to them I kept on getting items and later on bill for that. I had to return them at my expanse. I filed a complaint with BBB and Mystic responded by saying that they will stop sending all such things and I need not to pay for any unsolicited item. They sent me an email also confirming that they will stop sending all such things to me. But to my surprise 2 weeks after all this they again started sending stamps to me. This seems to be a fraudulent company with very bad sales practice. I stopped buying even my regular stuff from them and switch to eBay.

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  • Sl
      30th of May, 2011
    -13 Votes

    Quit whining! If you received a notice from them that you would not be financially responsible for any materials sent to you after a particular date, you can keep the items and not pay for them. Mystic is a large company with a long reputation of good service to its clients. One whining, sniveling complainer does not constitute a valid complaint. Learn a little bit about the hobby and those who serve it (including their sales methodology) and you will go a long way to improving you enjoyment of stamp collecting and not bore the rest of the collecting world with you "sob stories". Do you even know what a "stamp approval" is??? Sorry, but you need to be told this (from a Veteran Collector). Oh, and good luck with your happiness in purchasing stamps from eBay sites - talk about a "den of thieves"!!!

  • Ri
      12th of Aug, 2011
    -13 Votes

    My years of buying from Mystic has been nothing but enjoyable. They provide collectors with a catalog with lots of tips and history of stamps and collecting. They also provide profit shares with every purchase which I use to buy other stamps with. They may be a little more expensive but overall, they provide excellent service and a complete U.S. catalog that is useful and full of tips and information about collecting. If you are having problems with Mystic, you better really look out on ebay. Quit whining and get on with enjoying our great hobby of stamp collecting.

  • Lk
      14th of Aug, 2011
    Best Best Advice +9 Votes

    I agree with Cool T. I am having the same issue with Mystic company. I ordered 3 stamp books for them to gift someone. And there I go flooded with stamps and catlogs and then bills for the same.
    They really seem to have bad sales gimmicks or are really desperate for business. I am just going to send them back saying return to sender. I don't have money to waste to return their forced shipments back. I wrote a letter to them and asked them to STOP and any further shipments would be their responsibilty but they don't seem to get the message. The only way to work these companies is to file a complain against them and return their shipemets without opening and return to sender. Once they start paying the postage for returned shipments they will get the message. Next step could be to throw in garbage as junk mail.

  • Ev
      20th of Oct, 2011
    +4 Votes

    As a 12 year old stamp collector in the 1970's, I actually like getting the review stamps. I looked forward to the package from Mystic and would simply return those I didn't want. For me it was such a mysterious thing not knowing what was in each package and so my view is quite different. If you don't want to buy them you return them. This is also explained clearly on the website.

    Kind regards,

    Evan Bench

  • Dh
      3rd of Nov, 2011
    +4 Votes

    I've been a customer of Mystic Stamp co for 5 years and never had a problem with them. They send me good stamps every month. I buy the ones I want and send the rest back. I have no complaints against mystic, they give excellent service!

  • Ch
      6th of Nov, 2011
    +6 Votes

    MYSTIC STAMP COMPANY IS A DISHONEST COMPANY! I had dealt with MYSTIC STAMP COMPANY for about one year. I then sent a letter telling them that I no longer wanted to receive items from them. They continued to send items. I returned the items for a while and then I sent them another letter saying I would no longer pay for returning items to them. I received two more shipments. I told them I would not return them unless they sent me a postage paid return envelope. They did that, and I returned items. In addition, I saw to it that I had paid in full for any outstanding items. They continue to send me threatening letters about a past due balance. I have sent them multiple letters requesting that they send me a list of items I have paid for and prove to me that I still owe the outstanding balance. (I know that I DO NOT OWE IT) They have not responded.

    Today, I sent them a letter informing that unless they stopped communicating with me, I would contact the Better Business Bureau, which currently has 47 complaints on file against this company.
    STAY AWAY FROM MYSTIC STAMP COMPANY. There are plenty of good and honest stamp companies we can deal with!

  • Mr
      6th of Nov, 2011
    +3 Votes

    Mailing something to someone that has not ordered it is a ridiculous practice!!! Do they think their customers are unable to find a stamp that they like and order it for themselves? Instead, they presume to know what their customer wants and sends it to them?
    Stamp Approval my eye. Obviously, someone at the Mystic Stamp Company has decided that force-shipping crap to unsuspecting customers is an easy way to make a sale. The Mystic Stamp Company is a ripoff. They need to change their practices if they intend to keep their reputation.

  • Ff
      1st of Oct, 2018
    0 Votes

    @Mr. Peabody I agree with the comments of Mr. Evan Bench. I always enjoy the mystery of not knowing what stamps I will receive next. Further, the quality of the stamps has never been in doubt, and the customer service is wonderful. Gee, too bad there are so many angry people in the world.

  • Ro
      27th of Nov, 2011
    +3 Votes
    Mystic Stamp Company - This company has been advised over 6 times by me to stop sending mail to my address, they continue to do so any way
    Mystic Stamp Company
    United States

    This company has been advised over 6 times by me to stop sending mail to my address, they continue to do so any way! I do not wish to purchase anything from them again ever!

    I have advised them of this but they disrespect me and continue to send stamps hoping to sell them to me.

  • My
      29th of Nov, 2011
    +4 Votes

    Hello -
    My name is Jessica and I work at Mystic Stamp. If you email me your name and address I will make sure nothing further is sent to you.

    My email address is

  • My
      29th of Nov, 2011
    +3 Votes

    To "ChewHydeA" -
    My name is Jessica and I work at Mystic Stamp. I see you are unhappy with our stamp approval service.
    If this is still a problem for you, feel free to send me your name and address and I'd be happy to turn off your account.
    My email address is


  • Se
      5th of Aug, 2012
    +3 Votes

    My account has ben closed for nearly a decade, but for some reason I am again receiving unsolicited approvals. Their bottom line must be seriously hurting if they are resorting to digging up old customers. For the rest of you folks who think this company offers stellar service I suggest you try canceling your subscription and then come back and report how things worked out for you. Until then openly insulting people who honestly post a problem with this company does little more then publicize you immaturity and pettiness.

  • Me
      21st of Oct, 2013
    +6 Votes

    my name is Melissa Harrison from mammoth spring, arkanasas I am so sitting of tire of you you sent me the bill for 70.55 wish I had not to received the stamp I suppose to get from you I am telling now do not send me no more and if I received you letter from you I will send it back to you. I am not going to payment this time I am telling you do not send me no more I am not order from you I am physical handicap I don't make money that much . that final thank Melissa p.s. I will not send no money from you you got that message I will not send 70.55 you promise me you stop the payment that nonsense that payment and the stamp wish I had not received the stamp my mail I was counting on them and waiting to but now, I don't have time to order this time ...

  • Ji
      4th of Nov, 2013
    -1 Votes

    I simply do not understand how a complaint like this can sustain itself. Although I do not doubt the problem is real Mystic Stamp Company has no intentions of purposely harassing its customers. I know for a business fact that they have the best customer service base in the industry. Not only will they bend over backwards to please their customers they back up everyhthing they sell. Returns are easy and they keep up on all stamp related issues. There innovative products like the new hingless US stamp albums are the ultimate godsent for those of us who can't find the time to put mounts in their albums. My whole collection would be in stock books if this genius of an idea was not developed and marketed. I've got all 8 albums and they are packed 99% full, thank you very much, providing me with fullfillment and hours of enjoyment. Salute Mr. Donald Sundman. You da man!

  • Sg
      23rd of Dec, 2013
    +1 Votes

    They have a great color catalog, yours free for the asking. Their basic US album is also a fantastic buy for the money. Yes, I had some problems canceling the approval service, just send the package back unopened marked return to sender. I still love their catalog and album, check them out.

  • Ba
      5th of Dec, 2014
    +1 Votes

    I received my catalog from Mystic yesterday, and it was opened in a corner and no stamps in it for review. I certainly HOPE not to get charged for something not received. This would be sad. Also, I LOVE receiving stamps for review, allows me to see if I need them, if not, its only a stamp to send them back.. no biggie...

  • Vi
      25th of Nov, 2015
    +3 Votes

    I have been receiving your advertisements for quite some time, I have tried to cancel by returning your mailings with "do not want " please remove my name from your mailing list . I still continue to get them. PLEASE remove my name, thank you, Ms Virginia Charboneau 2225 Turner Ave. Schenectady N.Y. 12306--3233

  • An
      12th of Dec, 2015
    +4 Votes

    Trust me, if you keep what they send you and not pay for them after you have notified them to stop sending on approval or special offers, they will stop sending you products for purchase. Also, if you keep receiving catalogs and you don't want them, toss them in the trash. Geese, some people will complain about anything... It's much to do about nothing!

  • La
      5th of Feb, 2016
    -3 Votes

    I am absolutely "mystified" by some of these complaints, And most of the responses leave me totally dazed and confussed. If a person could deal with a company and achieve the same results as dealing with Mystic Stamp over some problem, real or imagined, they'd be in hog heaven. I have never received, and I state that again, I have NEVER received any unsolicited shipments from Mystic that were not accompanied by a postage-paid envelope. They are promoting their business, but also introducing prospective customers to areas of the hobby they might not be familiar with. Of course they aren't mind readers so these folks have somehow indicated some interest in these areas; i.e. sending in for one of those catchy $2.95 offers would be a prime example. Also a simple and effective snippet of advise: If you get something you don't want, return it in the postage-paid envelope...NOW...not three or four weeks from now, when half the contents have been lost, etc. If you dally along, Mystic thinks you are keeping the item and moves to collect their money. Sounds Reasonable, EH?? What's fair is fair. Ah an afterthought, I'd love to see melissa's collection!

  • Ra
      29th of Feb, 2016
    -2 Votes

    I think LarryF hits the nail on the head.

  • Th
      21st of Apr, 2016
    +1 Votes

    I started buying stamps with Mystic Stamps Inc. and the contract stated that I would receive a shipment of stamps once a month and those I did not like I could return. Now three months in they are sending so many stamps I just had six shipments in one week. I am going to cancel my membership with them today. This is a dirty method of getting people overwhelmed and hope that the customers buy every shipment they send. Plus, I have to pay to send these shipment back. Terrible business. I know in the coin collecting business you order and pay for what you want. I will continue my stamp collection but do it on my own terms.

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